Epic Senior Analyst, HIM

The University of Miami Health System (“UHealth”) IT Department has an exciting opportunity for a full-time Epic Senior Analyst, HIM to work remotely.

The Epic Senior Analyst initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

Core Responsibilities:

• Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.

• Serves as a primary support contact for application end‐users.

• Initiates the design, development, implementation, and maintenance of the application.

• Initiates all phases of testing and the documentation of workflow design.

• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.

• Initiates the identification of issues and guides the work to resolve them.

• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.

• Collaborates with trainers on application changes and new features to develop documentation and training strategies.

• Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.

• Participates in on-call rotations and support and attend and participates in, applicable committees.

• Maintains regular communication with team members, including participating in weekly project team meetings.

• Reviews the status of projects and issues on an ongoing basis with leadership.

• Remains knowledgeable about UHealth’s policies, procedures, and business operations.

• Adheres to University and unit-level policies and procedures and safeguards University assets. 

Department Specific Functions:

The Epic Analyst 3 - HIM, overseas and leads the Associate Epic Analysts and Epic Analysts on the team and will report to the Senior Manager and will be responsible for:

• Initiates the implementation, builds, and modifies of the HIM applications

• Providing oversight and leadership to Associate Epic Analysts and Epic Analysts on the team

As an Epic Analyst 3 – HIM, your contributions will focus on the following:

• Serves as a primary support contact for application end‐users.

• Initiates the design, development, implementation, and maintenance of the application.

• Initiates all phases of testing and the documentation of workflow design.

• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.

• Initiates the identification of issues and guides the work to resolve them.

• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.

• Collaborates with trainers on application changes and new features to develop documentation and training strategies.

• Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.

• Participate in on-call rotations and support and attend and participate in, applicable committees.

• Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.

• Maintains regular communication with team members, including participating in weekly project team meetings.

• Review. the status of projects and issues on an ongoing basis with leadership.

• Remains knowledgeable about UHealth’s policies, procedures, and business operations.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

 This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.  

CORE QUALIFICATIONS:  

• Bachelor’s degree in relevant field 

• Epic certificate in Hospital Coding Administration, Deficiency Tracking Administration, Release of Information Administration, Identity are required.

• 3-5 years of experience, preferably in healthcare or healthcare-related organization

• Ability to work evenings, nights, and weekends as necessary.

• Previous operational, project management, and organizational skills

• Ability to work evenings, nights, and weekends as necessary.

• Familiarity with processes that fall under HIM: Chart Tracking, Release of Information, Deficiency Tracking, and Coding preferred

• Familiarity with transcription and scanning workflows and vendors, and confidentiality and privacy guidelines preferred

• Detailed knowledge of Master Patient Index (MPI) interfaces and other sources of patient information preferred

• Understanding of duplicate patient management processes preferred

• Microsoft Office Suite: Word, PowerPoint, Project, Visio, Excel

• Problem Solving: Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

• Dependability: Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner

• Critical Thinking: Ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible

• Stakeholder Management: Ability to work effectively with all levels of employees including senior leadership

Any appropriate combination of relevant education, experience and/or certifications may be considered.

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