Senior IFS Analyst
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 30d ago
The date the source published, not the day we noticed it (2026-09-02). Last seen at its source 2h ago.
We have tracked this listing since 22 Sep 2026 (9 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
United States, Brazil, Canada
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $112.5k–170k/yr
Middle 50% of 273 listings that do state pay — Operations · Senior · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workday employer's own board first seen 9d ago · last seen 2h ago
- location not stated
The listing
Detail-oriented and proactive IFS Cloud FSM Configuration and Training Analyst to support the configuration, optimization, and user adoption of the IFS Cloud Field Service Management platform. This role will work closely with business units and technical teams to configure workflows, enable efficient service operations, and provide training and documentation for end users.
KEY RESPONSIBILITIES:
Configuration & System Support
Configure IFS FSM modules (work orders, dispatch, inventory, mobile, customer engagement) to meet business requirements.
Manage and optimize FSM workflows, business rules, SLAs, and field technician processes.
Collaborate with IT and business stakeholders to translate service delivery needs into system configurations.
Support UAT (User Acceptance Testing) and manage configuration-related testing cycles. Training & Change Management
Develop and deliver end-user training programs (in-person, remote, or self-guided).
Create user manuals, process documentation, and training materials tailored to different roles (dispatchers, field techs, supervisors).
Provide ongoing coaching and support to users across the organization.
Act as a change agent to improve adoption and effective use of the platform. Data Management & Reporting
Ensure data accuracy and consistency within FSM modules (e.g., asset data, parts inventory, customer data).
Support report and dashboard creation using IFS tools or external reporting platforms (e.g., Power BI). • Analyze system usage and user feedback to identify training gaps or configuration issues.
Collaborate on platform enhancements, upgrades, and new module rollouts.
Monitor system performance, troubleshoot issues, and work with IFS support or partners as needed.
Stay current on IFS Cloud updates, new features, and best practices.
MINIMUM REQUIREMENTS:
• 3+ years of experience with IFS Field Service Management (or similar FSM platforms).
• Experience configuring cloud-based ERP or FSM systems, ideally IFS Cloud.
• Using ClickLearn to create SOPs and Training materials
SKILLS AND KNOWLEDGE:
• Strong understanding of field service workflows, technician dispatching, and mobile operations.
• Experience with IFS Mobile Workforce Management or IFS Planning & Scheduling Optimization (PSO).
• Proficiency in MS Office Suite; experience with reporting tools (Power BI, Crystal Reports) is a plus.
• ClickLearn platform within IFS Cloud • Formal Microsoft training in .NET and SQL Server
• Understanding of data structures and relationships at a technical level including basic transact-SQL knowledge
OTHER REQUIREMENTS:
• IFS Certified Specialist – FSM Module or similar credentials.
• Experience with IFS Mobile Workforce Management or IFS Planning & Scheduling Optimization (PSO).
• Strong communication, organizational, and stakeholder engagement skills.
The posted range for this position is $65,093 - $101,708 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.
This position is eligible for a bonus not reflected in the posted range. Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers
Fraud Alert
Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.
No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.