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GDIT via Workday

IT Operations Manager

Location not stated $123.2k–166.8k/yr manager
still open verified 4h ago posted 10d ago seen just now
Apply at gdit.wd5.myworkdayjobs.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 4h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 10d ago

The date the source published, not the day we noticed it (2026-09-22). Last seen at its source just now.

We have tracked this listing since 22 Sep 2026 (9 days). The employer's board dropped it once and re-listed it; it was last seen there just now.

Is it remote?

The listing says yes

The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.

Who may apply?

Not stated

The description states no restriction of its own. This is the source's own tag.

Pay

$123.2k–166.8k/yr

Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.

Skills named in the ad

ProcurementServiceNow

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

BI Full 6C (T4)

Job Family:

Administration

Job Qualifications:

Skills:

Communication, Information Technology Operations, Services Management

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

No

Job Description:

IT Operations Manager

The IT Operations Manager oversees daily IT service delivery to ensure reliable, secure, and high‑quality technology operations across the agency. This role leads IT teams and vendors, drives operational excellence, and ensures infrastructure, applications, and end‑user services support mission needs.

Key Responsibilities

  • Lead day‑to‑day IT operations across service desk, infrastructure, networks, cloud services, and business applications.
  • Manage incident, problem, request, and change processes to maintain strong service performance.
  • Guide IT staff and contractors, setting priorities and fostering accountability, customer focus, and continuous improvement.
  • Ensure reliability of networks, servers, cloud environments, endpoints, and critical systems through proper monitoring, maintenance, upgrades, and lifecycle planning.
  • Partner with cybersecurity teams to maintain secure operations, address vulnerabilities, manage access, and meet compliance requirements.
  • Communicate outages, risks, and priorities to stakeholders while gathering feedback to enhance service quality.
  • Manage vendor relationships, performance, procurement support, and contract execution.
  • Track key metrics (service availability, incidents, satisfaction, lifecycle status, vulnerability compliance) and deliver regular operational reporting.
  • Identify opportunities to modernize, automate, and improve IT operations while aligning to strategic goals and emerging mission needs.

Qualifications

  • 5+ years of progressive IT experience with operational leadership.
  • Experience across multiple IT domains in government or regulated environments.
  • Strong understanding of IT service management, cloud services, cybersecurity operations, infrastructure, and end‑user support.
  • Proven vendor and contractor management experience.
  • Excellent communication skills, especially with non‑technical audiences.
  • Experience with ITSM platforms (e.g., ServiceNow).

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Flexibility: Full-flex work week to own your priorities at work and at home

● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

The likely salary range for this position is $123,250 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

 

 


Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

 

 

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Apply at gdit.wd5.myworkdayjobs.com