Solutions Design Specialist

At Clario, part of Thermo Fisher Scientific we are seeking a detail-oriented and collaborative Solutions Design Specialist to join our team in Costa Rica. In this role, you will be responsible for delivering high-quality eCOA (electronic Clinical Outcome Assessment) solution designs for our pharmaceutical and biotechnology clients. You will work closely with cross-functional teams to review study protocols, translate client requirements into optimized solution designs, and ensure accurate and efficient project delivery aligned with clinical objectives.

What We Offer

• Competitive compensation
• Private health insurance
• Engaging employee programs
• Flexible work schedules
• Attractive PTO plan
• Flexible workspace options

What You’ll Be Doing

• Coordinate the overall Solutions Design Process for client studies.
• Review clinical trial protocols to identify solution needs and define study-specific eCOA designs.
• Gather sponsor requirements and recommend Clario’s best design components to meet study needs.
• Create and maintain design specifications ensuring consistency across data capture, delivery, and database structures.
• Collaborate with Project Management, Data Management, Product, and Clinical Systems Translation & Licensing (CSTL) to align on requirements and data integrity.
• Present solution designs during internal and external milestone meetings.
• Support project scoping, change control, and testing processes as needed.
• Contribute to product and process improvement initiatives.
• Maintain organized documentation and support study tracking efforts.

What We Look For

• Bachelor’s degree (BS/BA) or equivalent; degree in science or healthcare-related field preferred.
• Minimum 3 years of experience in clinical trials or equivalent role.
• Ability to interpret clinical trial documentation such as protocols, questionnaires, and data models.
• Proven experience in translating client requirements into design specifications.
• Strong collaboration and communication skills, with experience interacting with clients at all levels.
• Familiarity with FDA regulatory processes and clinical research standards.
• Highly organized, self-directed, and comfortable managing multiple projects in a fast-paced environment.
• Excellent problem-solving skills and attention to detail.
• Proficiency in MS Office Suite; experience with technical documentation tools a plus.
• Fluent English communication skills, both written and verbal, are required.
• Based in Costa Rica, with ability to work fully remote.

At Clario, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.

The duties and responsibilities listed in this job description represent the major responsibilities of the position.  Other duties and responsibilities may be assigned, as required.  Clario reserves the right to amend or change this job description to meet the needs of Clario.  This job description and any attachments do not constitute or represent a contract.

The Department Head has the discretion to hire personnel with a combination of experience and education, which may vary from the above listed qualifications.