Billing Operations Associate
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 9d ago
The date the source published, not the day we noticed it (2026-09-22). Last seen at its source 3h ago.
We have tracked this listing since 22 Sep 2026 (9 days). The employer's own board has carried it every time we have read it, most recently 3 hours ago.
Is it remote?
United States - Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $92.5k–162.5k/yr
Middle 50% of 461 listings that do state pay — Finance · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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greenhouse employer's own board first seen 9d ago · last seen 3h ago
The listing
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
This is a remote role that may be performed from any U.S. State except California, Connecticut, New Jersey, New York, and Washington.
Why this role is on the menu
The Billing Operations Associate owns the end-to-end billing lifecycle across Instacart's retail partner portfolio, ensuring accurate invoicing, timely month-end close, and compliance with financial controls.
The ideal candidate thrives in a fast-paced operational environment, takes ownership of their work, and is committed to delivering high-quality, accurate results consistently.
What you'll cook up in your first year
- Monthly billing cycles are executed accurately and on time, with invoices calculated, generated, and delivered via email and third-party portals such as Ariba.
- Credit memos, debit memos, and refunds are processed in accordance with approved requests.
- Oracle workbooks are built and maintained for new and amended contracts.
- Commercial contracts are reviewed to identify billing requirements, with billing language validated with senior team members as needed.
- Peer reviews of invoice calculations are completed to ensure accuracy and adherence to contract terms.
- Billing inquiries are responded to promptly, with complex disputes escalated appropriately.
- Audit requests are supported and ad hoc projects are completed accurately and on time.
- Established SOPs and internal controls are followed to ensure consistent and compliant billing operations.
The secret ingredients we're looking for
Must-have pantry staples (Minimum Qualifications)
- 2+ years of experience in billing operations, accounts receivable, order-to-cash, or a similar role, preferably in a a B2B tech, marketplace, or SaaS environment
- Foundational understanding of invoicing processes, ERP workflows, and AR fundamentals
- Strong attention to detail with the ability to manage high-volume workloads accurately
- Expert proficiency with spreadsheets (Google Sheets, Microsoft Excel)
- Familiarity with Oracle or similar ERP systems
- Familiarity with Salesforce or similar CRM
- Clear and professional communication skills with the ability to work cross-functionally
- Ability to follow defined processes and controls while knowing when to escalate
- Self-starter who takes ownership and delivers on commitments
Optional garnishes (Preferred Qualifications)
- Experience with BI or data tools such as Alteryx or SQL
- Experience or aptitude to leverage AI tooling to augment or automate processes
- Familiarity with marketplace, subscription, or advertising billing models
- Exposure to working with Finance, Legal, or Sales teams in a cross-functional capacity
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.