Fellow Sales Account Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 21d ago
The date the source published, not the day we noticed it (2026-09-11). Last seen at its source just now.
We have tracked this listing since 23 Sep 2026 (9 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
United Kingdom
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay £62.9k–132.6k/yr
Middle 50% of 30 listings that do state pay — Sales & Marketing · all levels · United Kingdom · GBP/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workday employer's own board first seen 9d ago · last seen just now
- location not stated
The listing
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Location: UK (Remote/Hybrid)
Or
Milan, Italy (Hybrid)
Or
Paris or Toulouse, France (Hybrid)
About Onshape
Onshape, a PTC SaaS business, is transforming product development with the world's leading cloud-native CAD and Product Development platform. Built for today's distributed engineering teams, Onshape combines CAD, PDM, collaboration, and analytics in a single SaaS environment, helping companies accelerate innovation while eliminating the limitations of legacy desktop solutions.
Your Impact
As Director, Account Management, you will lead strategic customer growth across a portfolio of Onshape's largest and most valuable accounts. You will be responsible for driving retention, expansion, and long-term customer success while building executive-level relationships with engineering, product development, and operations leaders.
This is a highly strategic role focused on growing recurring revenue, expanding platform adoption, and ensuring customers realize measurable business value from their investment in Onshape.
The Team
You will be part of a high-performing international sales organization and work closely with Customer Success, Technical Services, Strategic Sales, Marketing, and Product teams. You will serve as a trusted advisor to customers while influencing Onshape's continued growth across EMEA.
Key Responsibilities
Strategic Account Growth
- Own a portfolio of key enterprise and strategic accounts.
- Develop and execute multi-year account growth strategies.
- Drive net revenue retention through upsell, cross-sell, and expansion opportunities.
- Identify new business units, geographies, and use cases within customer organizations.
Executive Relationship Management
- Build trusted relationships with senior technical and business stakeholders.
- Conduct regular executive business reviews focused on value realization and strategic outcomes.
- Position Onshape as a critical platform supporting digital transformation and product development initiatives.
Revenue Ownership
- Achieve and exceed annual and quarterly expansion revenue targets.
- Drive forecasting accuracy and pipeline visibility through Salesforce.
- Develop account plans, growth strategies, and opportunity roadmaps.
Customer Advocacy & Retention
- Partner closely with Customer Success to maximize adoption and customer outcomes.
- Proactively identify risks and develop mitigation plans to protect recurring revenue.
- Champion customer feedback internally to improve the customer experience.
Cross-Functional Leadership
- Partner with Technical Services on complex customer solutions.
- Collaborate with Marketing on account-based programs and customer advocacy initiatives.
- Work closely with Sales leadership to ensure coordinated territory and account planning.
- Mentor junior Account Managers and contribute best practices to the broader organization.
Required Skills & Attributes
- Exceptional executive presence and communication skills.
- Strong consultative selling and relationship management capabilities.
- Strategic thinker with the ability to navigate complex enterprise organizations.
- Commercially driven with strong forecasting and pipeline management discipline.
- Highly collaborative, accountable, and customer focused.
- Ability to influence internal and external stakeholders at all levels.
Experience
- 8+ years of experience in enterprise account management, strategic sales, customer success, or related roles.
- Proven track record of growing and renewing large SaaS or subscription-based accounts.
- Experience managing complex, multi-stakeholder enterprise relationships.
- Demonstrated success achieving expansion revenue and retention targets.
- Experience in CAD, PLM, Product Development, Engineering Software, Manufacturing Technology, or related industries is strongly preferred.
- Experience working with executive-level buyers and decision makers.
Success Measures
- Net Revenue Retention (NRR)
- Expansion Revenue Achievement
- Renewal Rate
- Customer Adoption and Utilization Metrics
- Executive Relationship Strength
- Forecast Accuracy
- Customer Satisfaction and Advocacy
Why Join Onshape?
- Help shape the future of cloud-native product development.
- Work with some of the most innovative engineering organizations worldwide.
- Join a fast-growing SaaS business within PTC.
- Collaborate with talented colleagues across Sales, Customer Success, Product, and Technical Services.
- Make a direct impact on customer growth and business success.
#LI-DNI
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
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