Nava PBC
via Greenhouse
.png?1771558658){kind=logo}
Project Manager (Scrum Master)
still open
verified 1d ago
posted 8d ago seen 4h ago
Apply at job-boards.greenhouse.io
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 8d ago
The date the source published, not the day we noticed it (2026-09-23). Last seen at its source 4h ago.
We have tracked this listing since 23 Sep 2026 (8 days). The employer's own board has carried it every time we have read it, most recently 4 hours ago.
Is it remote?
Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Not stated
The description states no restriction of its own. This is the source's own tag.
Pay
$114.3k–126k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
greenhouse employer's own board first seen 8d ago · last seen 4h ago
The listing
About Nava
Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges.
As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good.
Position summary
You’ll manage the support of a mid-large scale product, working closely with our engineers, designers and government partners to triage issues and distill them into clear, actionable tickets for the team. You'll be available to tackle Priority one issues as they arise. You'll also work with the team to continually improve on our response and support of the system and build close working relationships with a variety of people, including engineers, client stakeholders, and partner vendors.
You think holistically and understand how the details of the project fit into the bigger picture, and take pride in working through highly ambiguous situations to deliver value to users. You have a strong bias towards action when faced with incomplete information, and communicate transparently to build consensus internally and externally.What you'll do
- Serve as a primary connection between government stakeholders and the Nava team, managing the agile ceremonies , estimating effort and capacity, triaging production incidents, setting delivery expectations, tracking and communicating progress, and removing blockers as they arise
- Proactively build and maintain strong relationships with your Nava teammates, government stakeholders, contractors, and cross-functional partners
- Develop a strong understanding of the team’s objectives, systems, and capabilities to inform project priorities and help resolve issues effectively
- Coordinate across multiple scrum teams to drive alignment across complex ecosystems and support successful outcomes
- Provide clear, accurate, and timely reporting on risks, progress, successes, challenges, and outcomes
- Monitor team velocity and sprint commitment reliability, and continuously improve the team’s processes for planning, organizing, and delivering work
- Demonstrate a commitment to continuous learning, embrace change, and ask thoughtful questions to better understand business needs and technical capabilities
- Be part of a rotation of Project Managers who lead production releases and incident response approximately one week per month, on top of normal Agile Scrum duties for your teams. If a high-priority incident arises during your rotation, you may need to work extra hours outside of the normal work day
Required skills
- 5+ years of experience as a Project Manager, Delivery Manager, Scrum Master, Product Manager, or similar role in a complex software development environment with multiple stakeholders
- 3+ years of experience leading Agile Scrum teams, including facilitating ceremonies and supporting effective team delivery
- Ability to serve as Scrum Master for two concurrent and highly technical workstreams , such as cloud infrastructure and payments processing
- Direct, hands-on experience using Agile performance metrics to monitor and improve team performance, including velocity, sprint commitment reliability, capacity planning, and backlog health
- Experience using and managing engineering ticketing systems, with a strong focus on tracking issues through resolution and maintaining clear, thorough documentation. Experience with Azure DevOps (ADO) and Confluence is preferred
- Demonstrated experience leading fast-paced, complex projects involving multiple milestones, dependencies, integrations, and significant risk, uncertainty, or scale
- Experience working collaboratively across Product, Design, and Engineering teams in a multidisciplinary environment, with a focus on maintaining clear, consistent, and fast communication
- Experience with Agile frameworks such as Scrum, Kanban, or SAFe, and familiarity with Agile development practices such as continuous integration and continuous delivery
- Ability to build and maintain strong client relationships and collaborate with stakeholders to drive prioritization across multiple projects
- Strong organizational skills and attention to detail, with the ability to manage competing priorities effectively
- Excellent communication, situational awareness, and conflict-resolution skills, with a focus on increasing transparency and alignment across teams
- Adaptive, proactive, empathetic, and tenacious approach to problem-solving, with a positive and collaborative mindset
Desired skills
- Project management in a government technology delivery context (state or federal)
- Track record of maturing and expanding agile transformation and pursuing best practices in project management with government stakeholders
- Experience building and strengthening technical quality assurance processes and/or CI/CD pipelines
Compensation
$114,300—$126,000 USD
Other requirements
All roles at Nava require the following:
Legal authorization to work in the United States
Ability to meet any other requirements for government contracts for which candidates are hired
Work authorization that doesn’t require visa sponsorship, now or in the future
May be subject to a government background check or security clearance, depending on the contract
Perks working with Nava
Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs
Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost
Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge
Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO
Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus
Parental leave — paid time off for new parents, plus weekly meals delivered to your home
Wellness program — full platform offering physical, mental, & emotional health resources & support tools
Virtual care — see doctors online with no copay through a virtual visit program (depending on available providers)
Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest
401(k) match — Nava matches 4% of your salary to support your retirement savings plan
Flexible work — remote-first environment with flexibility built around your schedule and responsibilities
Home office setup — company laptop & setup assistance provided via Staples for remote work needs
Utility support — monthly reimbursement to help offset eligible home office utility expenses
Learning opportunities — internal training programs and resources to help grow your professional skills
Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs
Referral bonus — get rewarded when you refer great people who join the Nava team
Commuter benefits — pre-tax commuter programs to support in-office travel when applicable
Supportive culture — A collaborative and remote-friendly team environment where people genuinely care
Location
We have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin
*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.
Stay in touch
Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community.
Please contact the recruiting team at recruiting@navapbc.com if you would like to request any form of reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.
Equal Employment Opportunity
Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.