Outreach Specialist
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 14h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 22d ago
The date the source published, not the day we noticed it (2026-09-10). Last seen at its source just now.
We have tracked this listing since 24 Sep 2026 (7 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
NC
The description states no restriction of its own. This is the source's own tag.
Pay
$20–26/hr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workday employer's own board first seen 7d ago · last seen just now
- location not stated
The listing
Job Description:
The Telephonic Outreach Specialist is responsible for virtually connecting with members who are eligible for Cityblock services, and engaging with them around their needs. This initial series of conversations with members begins the intake process, and the Outreach Specialist is the stepping-off point from which a member is connected to a Community Health Partner to develop a long-term relationship. Until this connection is fully made, the Outreach Specialist is the member’s point person, available and accessible to assist with whatever may be needed, to troubleshoot, to educate, and to be a listening ear. The Outreach Specialist works alongside, and is supported by, each member’s care team.
Responsibilities:
Provides telephonic/virtual outreach and engagement services for each eligible member.
Leverages available data from Commons to learn more about potential members and inform them about the outreach processes.
Reviews pre-populated demographic information and documents accurate information and emergency contacts within Commons.
Collects verbal and written consent for eligible members.
Initiates the intake process and handoffs to the care team.
Communicates urgent needs and other pertinent information to care teams.
Works daily within Commons to collect data, organize information, track tasks, monitor performance, and communicate with care team, members, and family members.
Provides feedback to the product development team, and, over time, becomes part of a super-user group to assist in onboarding and supporting others
Work Experience:
1 year in similar role
We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:
$20.19 - $25.96 HourlyCityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.