Senior Product Manager - Pro Onboarding
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 9h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 7d ago
The date the source published, not the day we noticed it (2026-09-24). Last seen at its source 1h ago.
We have tracked this listing since 24 Sep 2026 (7 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $164.1k–200.4k/yr
Middle 50% of 183 listings that do state pay — Product · Senior · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
ashby employer's own board first seen 7d ago · last seen 1h ago
The listing
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.
The team
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Pro team is responsible for Kraken Pro’s web and mobile trading experiences across spot and futures markets.
The opportunity
Own the onboarding experience for Kraken Pro globally, end to end - from first landing through a client's first trade
Constantly assess the funnel: identify what's working, what's not, and drive continuous UX improvement
Deeply understand the Pro customer: who they are, what they need most in their first days, how to talk to them, and what gets them excited to trade
Live in the onboarding data - pinpoint the biggest friction points, where clients drop off, and the highest-leverage opportunities
Design the experience to build trust at every step, guiding clients through onboarding with confidence
Get clients to their first trade - their "aha moment" - faster and with more conviction
Partner closely with Design, Data, Engineering, and Marketing to turn insight into shipped improvements
Use AI to see the funnel more clearly and move faster on it - from surfacing friction points and predicting who's about to drop off, to personalizing the onboarding path and messaging per client
What you bring
4+ years of product management experience, with a strong track record in onboarding, activation, or growth-oriented UX work
Sharp product sense for user experience - able to spot friction, simplify complex flows, and design for trust and excitement
Strong data fluency: comfortable defining success metrics, analyzing funnels, and turning data into prioritized action
Excellent written and verbal communication - able to bring stakeholders along with clear narratives and numbers
A customer-first instinct - genuinely curious about who the user is and what would make them excited to trade
Fluent working with AI tools day to day — using them to analyze data, personalize experiences, and speed up how you work as a PM
Passion for crypto and trading, with a strong belief in Kraken Pro's mission
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Our commitmentPayward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
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