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ICF via Workday

Homeless Services, HMIS Manager (Los Angeles Area or REMOTE ROLE)

United States $89.6k–152.4k/yr Level not stated
still open verified 22h ago posted 6d ago seen 1h ago
Apply at icf.wd5.myworkdayjobs.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 22h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 6d ago

The date the source published, not the day we noticed it (2026-09-26). Last seen at its source 1h ago.

We have tracked this listing since 27 Sep 2026 (5 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.

Is it remote?

The listing says yes

The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.

Who may apply?

United States

The description states no restriction of its own. This is the source's own tag.

Pay

$89.6k–152.4k/yr

Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.

Skills named in the ad

Data AnalysisMentoringProject ManagementSLATeam ManagementTechnical SupportWorkforce Planning

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

Homeless Services, HMIS Manager

ICF’s Homeless Services team works with federal agencies, state and local governments, non-profits, and other community partners to implement evidence-based best practices and to innovate and identify new solutions to ending homelessness. ICF is currently seeking an experienced and mission-oriented candidate to support the administration and operation of a Homeless Management Information System (HMIS) for a large Continuum of Care (CoC).   

The successful candidate will serve in a senior leadership role and will be responsible for leading a team of system administrators and analysts to ensure the effective operation, delivery, and continuous improvement of the CoC’s HMIS. This role combines people management, technical oversight, and operational execution, with accountability for meeting organizational objectives, excellent communication and responsiveness to community partners, and attainment of performance outcomes. 


Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.    

 

Key Responsibilities 


Data Systems Administration and Operations 

  • Oversee day-to-day execution of HMIS operations, ensuring reliability, efficiency, and quality in accordance with defined contracts and service level agreements. 
  • Ensure data projects (such as reports and analytic deliverables) and system improvements (upgrades and feature releases) are delivered on time, within scope, and within budget by adhering to accepted project management methodologies.   
  • Develop and enforce processes and procedures to maintain system performance, availability, and data quality across the data management lifecycle. 
  • Resolve complex technical and operational issues across data environments in partnership with the HMIS vendor and cross-functional teams, as necessary. 
  • Ensure HUD HMIS requirements and CoC HMIS policies and procedures are correctly implemented in HMIS. 

HUD and HMIS Subject Matter Expertise  

  • Coordinate with CoC HMIS and data leadership, the HMIS vendor, HMIS technical support teams, and other internal and external partners to ensure both operational and strategic benchmarks are attained.  
  • Review reports submitted to funders and policymakers to ensure data quality, compliance with reporting requirements, and usability. 
  • Communicate technical concepts clearly to both technical and non-technical stakeholders. 
  • Collaborate with internal teams, HMIS participating agencies, and cross-functional partners to align priorities and requirements. 

Team Leadership & People Management 

  • Manage and support the professional development of a team of data professionals, including data analysts, system administrators, quality assurance specialists, and/or technical specialists. 
  • Demonstrate a commitment to utilizing HMIS as a tool to prevent and end homelessness, including providing accessible and high-quality data to inform resource allocation, improve program performance, and address racial and gender disparities through equitable and inclusive system and program design.  
  • Align CoC and organizational strategy with work priorities across the HMIS team to ensure relevant and responsive HMIS administration and operation.  
  • Provide coaching, feedback, and development planning to support individual and team growth. 
  • Foster a high-performance, inclusive, and collaborative team culture. 

Performance, Governance & Continuous Improvement 

  • Ensure effective resource allocation and workforce planning within the team. 
  • Monitor system performance across a variety of measures and indicators and identify opportunities for optimization and improvement. 
  • Provide regular updates to organization and CoC leadership on HMIS vendor performance, HMIS participation, data quality, and other defined performance measures.  
  • Support compliance with organizational standards, policies, and best practices. 
  • Remove operational barriers and facilitate coordination across teams and departments. 
  • Drive continuous improvement in processes, tools, and workflows. 

Minimum qualifications:   

  • Bachelor’s degree in Data Analytics, Computer Science or Information Systems, Public Policy and Administration, Business, Planning, or a related field; master’s degree preferred; equivalent experience may be considered.   
  • Professional experience working with HMIS and homeless services data systems, including a thorough understanding of HMIS software requirements. 
  • Proven ability to manage professional teams and deliver operational or technical outcomes, even in ambiguous situations. 
  • Strong understanding of data systems, operations, and technical environments. 
  • Strong understanding of project management methodologies that are relevant to software development and the data management lifecycle.  
  • Experience with complex problem-solving in data or system-related contexts. 
  • Experience interpreting data and analytical reports, identifying policy implications, and developing and delivering recommendations to executive leadership. 
  • Knowledge of HMIS governance, policy, and administration.  

Preferred qualifications:  

  • Ability to execute long-term strategies through short-term operational and tactical activities, using defined and measurable work plans, task assignments, and contracts/subcontracts (where necessary). 
  • Experience with training delivery and provision of technical assistance  
  • Understanding of McKinney-Vento Act and regulations governing the Continuum of Care (CoC) and Emergency Solutions Grants (ESG) programs and other federal mainstream housing and services programs   

#HCDLA

#Indeed

#LI-CC1


Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration.  Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

 

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. 

 

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  


 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$89,649.00 - $152,404.00

Nationwide Remote Office (US99)
Apply at icf.wd5.myworkdayjobs.com