Implementation Consultant, HR | South Africa

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50,  Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Summary

As an HR Implementation Consultant, you'll lead clients through the configuration and rollout of Deel Local Payroll's HR modules, including Performance Management, Breezy, Workforce Planning, and Org Chart. You'll assess each client's current HR processes, translate their requirements into a working blueprint, and guide them from kickoff through go-live. This role calls for strong HR domain knowledge, technical configuration skills, and confident client communication. You'll help clients get the most out of Deel's HR suite, driving better people processes, cleaner data, and a stronger employee experience.

Responsibilities

• Discovery & requirements analysis: Run structured discovery sessions to understand each client's HR structure, current tools, and process gaps across performance management, recruitment, workforce planning, and org design. Translate findings into a clear implementation blueprint.

• Blueprint & documentation: Create thorough documentation covering requirements, configuration decisions, and project changes. Maintain an up-to-date project repository to support handover and future reference.

• Module configuration: Configure the relevant HR modules to match each client's requirements:

• Performance Management (the majority of new implementations) — set up individual KPIs and 360-degree surveys.

• Breezy — configure the external recruitment system and its integration into Deel Local Payroll.

• Workforce Planning — implement job management and budget costing on Deel Local Payroll.

• Org Chart — activate the API and troubleshoot related configuration issues.

• Testing & quality assurance: Validate each configuration against the agreed blueprint, testing workflows end to end before they reach the client.

• Training delivery: Build training materials and lead training sessions so client teams can confidently manage their HR modules after go-live.

• Go-live support: Guide clients through go-live, resolving issues in real time and confirming that every module performs as configured.

• Existing customer support: Work through customer support tickets for live clients, troubleshooting configuration issues and answering module-specific questions.

• Portfolio management: Manage a portfolio of client implementations to ensure timely, high-quality delivery across all assigned projects.

• Billable hours target: Consistently meet your monthly billable hours target, tracking and logging time against client engagements.

Qualifications

• Experience implementing HR systems or modules such as performance management, recruitment, workforce planning, or org design tools.

• 3+ years of experience in implementation consulting, project management, or a similar client-facing role.

• Strong understanding of SaaS platforms, HRIS systems, or HR technology more broadly.

• Proven experience managing client relationships and guiding clients through an implementation process from kickoff to go-live.

• Strong project management skills, with the ability to manage timelines, deliverables, and multiple priorities at once.

• Excellent problem-solving and troubleshooting abilities, including API-level configuration issues.

• Strong communication and interpersonal skills, with the ability to present technical concepts to non-technical audiences.

• Experience working with CRM tools (e.g., Salesforce) and project management software (e.g., Asana, Jira).

• Comfortable working toward monthly billable hours targets in a client-facing consulting environment.

• Ability to work independently and as part of a cross-functional team.

• Ability to travel as needed for client meetings or on-site implementations (if applicable).

• Bachelor's degree in Human Resources, Business, Information Systems, or a related field.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

• Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission.

• Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion.

• Final pay is based on objective, job-related criteria including experience, skills, and location.

• We don't ask about salary history. Offers are based on the role and what you bring to it.

Some things you'll enjoy

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• Optional flexible working office membership, with IWG

At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation. 

As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.

This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.

• For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT