Customer Service Representative - Part-Time
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed removed at the source
Last checked 15h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
How old is it?
Posted 3d ago
The date the source published, not the day we noticed it (2026-09-29). Last seen at its source 19h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $80k–146.1k/yr
Middle 50% of 307 listings that do state pay — Customer · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 2d ago · last seen 19h ago
The listing
About Us:
LifeMD is a leading provider of virtual primary care, telehealth, and specialized treatment programs serving hundreds of thousands of patients nationwide. Our vertically integrated platform combines 50-state licensed providers, in-house pharmacy and lab integrations, and proprietary technology that enables safe, high-quality, and affordable care.
At the heart of this transformation is our team of developers, engineers, and tech innovators building state-of-the-art systems that make healthcare smarter, faster, and more accessible. From architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day.
Recognized as one of the fastest-growing healthcare tech companies (#166 on Deloitte Fast 500 in 2023), LifeMD is not just a healthcare company — it's a tech company revolutionizing healthcare.
About the Role:
We are looking for a Part-time Customer Service Representative to serve as the face of our Virtual Patient Care platform. You will be in charge of ensuring that our patients have the best experience possible as they enter our virtual platform. This will entail answering patient questions and concerns, as well as serving as a liaison between our patients and LifeMD clinicians. Professionalism and expert customer service skills are a must. If you have a passion for helping others and providing a memorable patient experience, then apply today and become a part of our team!
Responsibilities:
- Greet patients with a warm and welcoming presence and serve as the face of our Virtual Care platform
- Answering calls from patients with a courteous and professional manner
- Provide patients with solutions to any inquiries they may have
- Maintain patient accounts and information
- Work with medical team to handle patient scheduling
- Provide leadership and guidance to other Customer Service Representatives
Requirements
Basic Qualifications:
- 2+ years of related work experience, which can include call center, patient coordination or claims experience
- Must have 2+ years of remote work experience
- Ability to work confidential and sensitive information
- Must be able to work 12 hour shifts on Saturdays/Sundays from 8a-8p EST
Preferred Qualifications:
- Computer literate and proficient in Google Suite
- Strong problem solving and decision-making skills
- Experience working in the medical field
Benefits
- Pay: $22.50/hour
- Retirement Plan (401k, Roth 401k)