Senior IS Project Manager

Leads IT projects by utilizing the IS Business Solution Fulfillment process and serves as a Program Owner for at least one program within the technology team. Acts as a role model to team members, project team members, and program stakeholders. Adheres to project management best practices; produces artifacts and deliverables that align with procedural requirements and support the success of projects and designated program(s). Recognizes that project management and program ownership effectiveness employ adherence to a methodology and requires customer-focused communications, sound judgement, responsiveness to changing business and end-user needs, and a commitment to quality implementations.

Project delivery includes;
• Clearly and thoughtfully plans for project delivery; establishes milestones and reports progress. Develops project scope, project plans, test plans and go-live plans in compliance with IS Business Solution Fulfillment.
• Has the ability to flex between traditional waterfall and agile project methodologies; leading in a way that results in the best outcomes for individual projects.
• Actively translates complex business needs into actionable requirements and tasks to be completed by the project team
• Manages project resource capacity, ensuring that required capacity is properly allocated.
• Expertly facilitates virtual and in-person meetings with diverse team members, from senior leaders to technical teams. Engages cross-functional stakeholders to solicit feedback and ensure customer satisfaction.
• Motivates the project team throughout the project, including forming a close partnership with project stakeholders, and managing project changes and challenges daily.
• Proactively manages and anticipates roadblocks for the project team; partners with impacted stakeholders to ensure risks are managed, contingency plans are in place and deliverables are met.
• Transparently reports on and is readily apprised of each project's current performance against the approved budget, schedule, resources, and quality.
• Develops and delivers presentations to various audiences, including project teams, sponsors, CIO and key stakeholders.
• Facilitates retrospectives post go-live. Reports on the post-implementation project results, including results compared with the project’s success criteria and the overall quality of the implementations.
• Exemplifies and supports a team branding of excellence by delivering on commitments and ensuring quality results.

Program ownership includes;
• Leads the development of the overall approach/roadmap for the program, its major time frames and the definition of its major deliverables to address and meet the desired goals and outcomes of business partners.
• Leads reviews with executive sponsors and stakeholders to identify organic or program-specific needs and directs the development of the strategy to address.
• Acts as an advisor, building and maintaining relationships across the program’s wider stakeholder community.
• Ensures individual projects within the overall program align with program’s strategy and function in support of operational objectives. 
• Monitors and coordinates dependencies across the projects in the program and resolves conflicts.

Requirements:
• Bachelor’s or master’s degree in healthcare IT, computer science, information systems, business administration, or a related field. 15 years' experience in Healthcare IT (in lieu of degree required).
• Has completed PMP certification.
• Preferred: Agile Certified Practitioner (ACP) through the Project Management Institute (PMI)
• 5+ years of project management, includes experience leading IT projects

Applicable Experience: