Institutional Product Solutions Senior Specialist
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked just now — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 2d ago
The date the source published, not the day we noticed it (2026-09-30). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Asia, Hong Kong, Taiwan
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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lever employer's own board first seen 1h ago · last seen just now
The listing
We are looking for an experienced professional to lead product operations and commercial enablement for our institutional product suite. This role will work closely with Product, Business Development, Sales, Client Services, Compliance, Legal, Risk, and Operations teams to support product readiness, client engagement, go-to-market execution, and ongoing operational excellence.
The ideal candidate combines strong product operations discipline with the ability to support institutional client conversations, articulate product value propositions, and partner with BD teams on strategic pitching and solutioning.
Responsibilities
- Lead operational readiness and ongoing support for institutional products, ensuring processes, controls, documentation, and internal coordination are in place.
- Partner with Product and cross-functional stakeholders to support product launches, enhancements, and lifecycle management.
- Work closely with Business Development teams to support institutional client pitches, product positioning, and solution discussions.
- Translate product capabilities into clear client-facing value propositions, pitch materials, FAQs, and enablement content.
- Support institutional sales discussions by explaining workflows, product features, operational considerations, and implementation requirements.
- Coordinate across Product, BD, Operations, Legal, Compliance, Risk, and Client Services to ensure timely execution and issue resolution.
- Monitor product and operational performance, identify gaps, and drive process improvements to enhance client experience and internal efficiency.
- Maintain internal documentation, operating procedures, training materials, and launch checklists for institutional products.
- Gather client and internal stakeholder feedback to inform product improvements and operational enhancements.
- Track key metrics related to product adoption, client onboarding, operational performance, and service quality.
- Act as a bridge between commercial and product teams to ensure market feedback is reflected in execution priorities.
Requirements
- 8+ years of experience in product operations, product enablement, institutional business support, solutions engineering, or related roles in financial services, fintech, or digital assets.
- Strong understanding of institutional clients and their needs across trading, financing, yield, custody, settlement, or related product areas.
- Experience supporting or participating in institutional client pitches, commercial discussions, or solution-based selling.
- Ability to communicate product value propositions clearly to both internal and external stakeholders.
- Strong cross-functional coordination skills with experience working across Product, BD/Sales, Operations, Compliance, Legal, and Risk.
- Proven ability to manage product readiness, operational processes, documentation, and stakeholder alignment.
- Strong analytical and problem-solving skills, with attention to detail and execution discipline.
- Familiarity with digital assets, institutional workflows, and operational/control considerations is strongly preferred.
- Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.