UX and Product Leaders: Customer Research Workflows
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 1h ago
The date the source published, not the day we noticed it (2026-10-02). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $122.3k–197.5k/yr
Middle 50% of 225 listings that do state pay — Design · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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ashby employer's own board first seen 1h ago · last seen just now
The listing
What We're Researching
We're running a paid study on how customer research is conducted at smaller organizations. Understanding your tool usage, switching triggers, and spending habits helps shape future product roadmaps and go-to-market strategies. We want to know what drives your team to adopt new platforms or stick with existing solutions.
How It Works
During a remote video interview, you will walk us through a recent customer research project from start to finish. We will ask you to detail the tools you used, how you managed the budget, and what influenced your purchasing decisions. You will also review a few hypothetical messaging concepts and share your candid feedback. The conversation flows as a standard user interview with occasional screen sharing to demonstrate your workflow.
Who This Is For
This study targets professionals who actively run or commission user research within their organizations. We welcome product managers, UX researchers, marketing leaders, and consumer insights specialists. Ideal candidates wear multiple hats and have direct involvement in their team's software budget or purchasing decisions.
What You'll Do
Walk us through your end-to-end process for running customer research
Discuss the software tools you currently use and why you selected them
Explain your budget allocation and purchasing triggers for new research platforms
React to potential product messaging and go-to-market concepts
Who Should Apply
Currently working in product, UX, marketing, or insights at a small organization
Hands-on experience running or commissioning customer research projects
Involvement in tool selection or budget decisions for your team
Comfortable joining a remote video call to discuss your workflows
Compensation
$21 one-time
Ready to participate?
About Terac
Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.
Learn more at terac.com or on YouTube at @jointerac.