Bilingual Customer Care Representative
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3d ago
The date the source published, not the day we noticed it (2026-10-02). Last seen at its source 2h ago.
We have tracked this listing since 2 Oct 2026 (2 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay
$19/hr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Carried by 1 source
-
workable employer's own board first seen 2d ago · last seen 2h ago
The listing
Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful locations launched nationwide. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 70 years of proven excellence to deliver the highest standard of customer satisfaction.
Jacuzzi Bath Remodel is currently hiring Customer Care Representatives - PST time zone Preferred
If you enjoy providing outstanding customer service, have a great personality, and want to develop a lasting career; we want you to join our team! Our top candidate will have previous Customer Service experience, a strong background in exceeding customer expectations, extremely detail oriented, reliable and efficient.
DUTIES/RESPONSIBILITIES
- Responsible for reviewing sales contracts ensure proper product is included in contract and sent out for ordering.
- Provide constructive feedback to Jacuzzi Sales team concerning incorrect measurements or any discrepancies related to pricing on contracts.
- Conduct an introductory call with new customers to discuss the products they have ordered and schedule a tentative installation date.
- Assist in scheduling service/ repair work for customers & providing updates
- Must be comfortable operating in ERP systems to make change orders for customers.
- Review quality standards and customer satisfaction/reviews in a timely fashion
- Provide excellent customer service to our current & past clients
- Provide assistance to customers throughout the period of sales and installation.
- Other duties as assigned
HOURS
- Monday- Friday and potential for one Saturday for the month.
- 10:00am PST - 6:30pm
The compensation for this position is $19.00 per hour, with opportunities for advancement within the company.
Requirements
- Customer service and data entry experience
- High attention to detail
- Basic computer knowledge
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Construction or Sales contract reviewing experience (preferred)
- Fluency in both English and Spanish is required.
Benefits
- Medical, dental, vision, life insurance plans
- Paid vacation and holidays
- Paid Training
- 401(k) with matching program
- Advancement Opportunities