CSM
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 11h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 65d ago
The date the source published, not the day we noticed it (2026-07-31). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
South Africa
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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bamboohr employer's own board first seen 11h ago · last seen 1h ago
The listing
Role Overview
As the Client Success Manager, you will serve as the primary point of contact for clients, ensuring their brands are successfully positioned and growing on the Amazon platform. You will be responsible for managing client relationships, overseeing account health, and coordinating with internal teams to execute growth strategies.
Key Responsibilities
• Manage a portfolio of e-commerce brands and act as their main point of contact for all Amazon-related activities.
• Develop and implement strategic plans to launch new products and scale existing listings on Amazon.
• Assist with the team in creating replenishment shipments so client does not run out of inventory.
• Monitor account health, performance metrics, and sales data to provide regular updates and actionable insights to clients.
• Coordinate with internal creative, advertising, and operations teams to ensure all client deliverables are met on time.
• Conduct regular check-in meetings with clients to review progress, address concerns, and identify new opportunities for growth.
• Troubleshoot and resolve issues related to Amazon Seller Central, including listing suppressions or account flags.
• Stay up to date with Amazon's changing policies and industry trends to provide expert guidance to clients.
• Ensure a high level of client satisfaction and retention through professional and responsive communication.
Qualifications
• Previous experience in customer success, account management, or a related client-facing role.
• Preferred past project management experience.
• Preferred agency experience.
• Strong understanding of e-commerce platforms, specifically Amazon Seller Central.
• Excellent written and verbal communication skills with the ability to explain complex concepts clearly.
• Strong organizational and time-management skills to handle multiple client accounts simultaneously.
• Proven ability to work independently in a remote, fast-paced environment.
• High level of attention to detail and accuracy in reporting and data analysis.
• Proficiency with common productivity tools such as Google Workspace or Microsoft Office.
• Eagerness to learn and adapt to new software and changing marketplace dynamics.
• Exceptional personal character and professional discretion.