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Kumu via Bamboohr

Community Operations Associate

Philippines Level not stated
still open verified 9h ago posted 173d ago seen 1h ago
Apply at kumu.bamboohr.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 9h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 173d ago

The date the source published, not the day we noticed it (2026-04-14). Last seen at its source 1h ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

Philippines

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay $1,500–1,850/mo

Middle 50% of 12 listings that do state pay — Content & Media · all levels · Philippines · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Carried by 1 source

The listing


We’re looking for highly driven, people-oriented individuals to join our Community Operations team. This role is at the frontlines of our community—working directly with users to understand behavior, build relationships, and identify opportunities to drive growth.


What you’ll do:

  • Engage with users daily through in app hangouts, chats, or calls
  • Conduct surveys and gather insights to understand user needs and behavior
  • Build genuine relationships across a diverse user base
  • Spot opportunities for growth, retention, and monetization
  • Act as the voice of the user by sharing actionable insights with internal teams

What we’re looking for:

  • Strong self-motivation and ownership mindset
  • High level of empathy and ability to connect with people from all backgrounds
  • Clear and logical communication skills (spoken and written, any language)
  • Observant and proactive—able to identify patterns and opportunities on the ground
  • Willingness to hustle and adapt in a fast-paced environment

Qualifications:

  • At least 21 years old
  • Open to fresh graduates or undergraduates with relevant experience
  • Must have a personal smartphone and laptop
  • Amenable to shifting schedules, including weekends and holidays
  • Tech savvy. Familiarity with google workspace and the kumu app is a plus.
  • Willing to report to our Makati office at least once per quarter

Why this role matters:
This role directly impacts how we grow. You’ll be closest to our users—helping us understand what works, what doesn’t, and where the next opportunity lies.

Apply at kumu.bamboohr.com