Enrollment Specialist - Bilingual English and Spanish
Posted 607 days ago, which is unusual. The employer's own board was still carrying it when we last read it, 2 hours ago.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 11h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 607d ago
The date the source published, not the day we noticed it (2025-02-04). Last seen at its source 2h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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bamboohr employer's own board first seen 11h ago · last seen 2h ago
The listing
ENROLLMENT SPECIALIST (Bilingual)
Who We Are
Vigilance Health partners with FQHCs, ACOs, IPAs, and payers to deliver Population Health and Care Management services that actually move the needle. We run Care Management, APCM, Remote Patient Monitoring (RPM), and Behavioral Health Integration (BHI) programs — and we measure success the way our partners do: quality metrics, patient engagement, and outcomes that show up in data.
Our purpose is simple, and we mean it: Change People's Lives — no matter their circumstances.
The Role
As our Enrollment Specialist, you'll be the face of our care management programs. This is a critical role that sets the tone for all of our future interactions with the patients. We are coaches to our patients - motivating and inspiring them to take action to manage their health.
Some of the Enrollment Specialist’s roles include, but are not limited to:
- Conducting telephone outreach to English and Spanish-speaking patients
- Providing a clear and simple explanation of the benefits of our population health service lines
- Quickly building rapport and trust with the patient to encourage them to enroll in our programs
- Documenting call outreach and results accurately and concisely
- Conducting eligibility verification, as needed
Requirements
Fluency in both English and Spanish is REQUIRED.
At least 1 year of experience working in a high volume call center
At least 1 year of experience in a healthcare setting preferred
At least 1 year of experience in a consultative sales or customer-facing role preferred
Must be proficient with Microsoft (Outlook, Word, Excel)
Familiarity with Electronic Health Records preferred
Must have excellent communication skills (verbal and written) and superb listening skills
Reliable internet/Wi-Fi connection