Patch My PC
via Lever
Account Manager, Channel Success
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 9h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 12d ago
The date the source published, not the day we noticed it (2026-09-02). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Ireland
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $75.1k–140k/yr
Middle 50% of 42 listings that do state pay — Sales & Marketing · all levels · EMEA · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
lever employer's own board first seen 12d ago · last seen just now
The listing
What You'll Do
- Manage new business from small partners and MSPs, including deal registration, partner communication, and internal follow-through.
- Own the post-sales lifecycle for a portfolio of channel-sourced customer accounts, supporting onboarding, renewals, expansion opportunities, licensing, and ongoing partner success.
- Serve as the primary Patch My PC contact for the end-user customer while coordinating with the originating partner on renewals, upgrades, deal registration, and other commercial activities.
- Partner closely with the Partner Development Manager to align on renewal strategy, expansion opportunities, and partner engagement for any account where the partner maintains an active commercial stake.
- Build trusted relationships with partners and customers by providing timely communication, proactive guidance, and a consistently high-quality experience.
- Maintain clean CRM hygiene across your portfolio, ensuring device counts, renewal dates, partner tiers, and partner attribution are accurately recorded and visible to the broader commercial team.
- Serve as the voice of the customer within the partner relationship, surfacing adoption signals, health indicators, and satisfaction feedback that help the partner team strengthen its overall account strategy.
What You'll Bring
- 3+ years of experience working with channel partners, MSPs, resellers, or distributors in an account management, channel sales, partner management, or similar role.
- Experience managing B2B technology accounts in an indirect or channel-influenced sales environment, with the ability to build strong end-user relationships while respecting the commercial ownership of the originating partner.
- Strong commercial acumen with the ability to identify renewal risks, expansion opportunities, and customer health signals while delivering a consultative partner experience.
- Demonstrated ability to manage a high-volume portfolio, prioritize competing demands, and consistently deliver a high-quality partner and customer experience.
- Proven ability to collaborate across Sales, Customer Engineering, Marketing, and Operations to deliver successful customer outcomes.
- Strong organizational skills with the ability to manage multiple priorities while maintaining a high level of accuracy and follow-through.
Nice-to-Haves:
- Exposure to partner enablement activities such as co-selling, sales training, or joint go-to-market planning.
- Familiarity with subscription-based SaaS business models, including device-based or usage-based licensing.
- Knowledge of endpoint management, IT operations, or the Microsoft Configuration Manager / Microsoft Intune ecosystem.
Compensation & Benefits:
- Competitive Base Salary: €50,000 - €60,000 based on experience and location.
- Internet Stipend
- Pension: 200% match up to 10%
- Death In Service & Income Protection
- Health & Wellness Benefit
- Annual Leave
- Holiday Days
- Volunteer Days
- Sick Leave
- Bereavement Leave
- Tuition Reimbursement
- Charitable Donation
- Matching Gym & Fitness Reimbursement
What to Expect in the Interview Process
Curious about what comes next? Learn more about our hiring process here: http://patchmypc.com/careers#hiring-process