Client Success Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 7h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 77d ago
The date the source published, not the day we noticed it (2026-06-30). Last seen at its source 3h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
South Africa, Pakistan, Colombia
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $1,325–1,400/mo
Middle 50% of 15 listings that do state pay — Customer · all levels · Colombia · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen 3h ago
The listing
About Huzzle
Huzzle is building the future of hiring by helping companies scale their teams through AI-powered recruitment and a global talent network.
We partner with fast-growing startups and established businesses across industries to help them hire exceptional remote talent in sales, customer success, marketing, operations, engineering, finance, and more. Our platform combines AI with human expertise to streamline hiring while delivering a high-quality experience for both clients and candidates.
About the role
We're looking for an organised, commercially minded Customer Success / Account Manager to manage a portfolio of client accounts and ensure an exceptional client experience from onboarding through ongoing account management.
This is a fast-paced, fully remote role requiring someone who can confidently manage client relationships, resolve issues professionally, and coordinate across multiple internal teams to keep client accounts operating smoothly.
Key Responsibilities
- Act as the primary point of contact for a portfolio of enterprise client accounts.
- Manage day-to-day client relationships, requests, and ongoing communications.
- Handle escalations and disputes (notice periods, conduct issues, client concerns) with sound judgement and professionalism.
- Manage client communication regarding billing, service delivery, account performance, and operational updates.
- Coordinate closely with Payroll, Talent Success, Recruitment, and Operations teams.
- Proactively monitor client health, identifying risks before they become larger issues.
- Build trusted client relationships so potential issues are surfaced early and resolved quickly.
- Ensure an excellent customer experience while balancing client and internal business needs.
Please note: If you are not selected for this internal opportunity, we may consider your profile for suitable opportunities with our clients through our talent pool.
Requirements
- 2+ years of Customer Success, Account Management, Client Success, Customer Experience, or Account Executive experience
- Excellent written and verbal English communication skills
- Experience managing multiple client accounts simultaneously
- Strong stakeholder management and relationship-building abilities
- Comfortable handling difficult conversations and resolving escalations professionally
- Experienced handling 20+ client accounts
- Highly organised with excellent attention to detail
- Able to work independently in a fast-paced remote environment
- Strong commercial awareness and problem-solving skills
Nice-to-Haves
- Previous experience within a recruitment, staffing, or talent solutions business
- Experience working with enterprise or B2B clients
- Familiarity with CRM systems (HubSpot, Salesforce, or similar)
- Experience collaborating with payroll or operational teams
Benefits
🌍 Fully remote work from anywhere
🌴 Flexible paid time off
💻 Work with a global, high-performing team
📈 Fast career progression with opportunities to grow as the company scales
🚀 High ownership and autonomy—you'll make a real impact from day one
🤝 Collaborative startup environment where your ideas are encouraged
🧠 Exposure to AI, recruitment technology, and fast-growing startups
💰 Competitive compensation