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Intellect via Workable

Crisis Helpline Responder (Lao Speaker)

Level not stated CambodiaThailandChina
still open verified 23h ago posted 13d ago checked 1h ago
Apply at apply.workable.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 23h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 13d ago

The date the source published, not the day we noticed it (2026-09-02). Last seen at its source 1h ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

Cambodia, Thailand, China

The description states no restriction of its own. This is the source's own tag.

Carried by 1 source

The listing

Be the Voice That Makes a Difference.

As a Crisis Helpline Responder, you’ll provide immediate, compassionate support to individuals experiencing distress or crisis. Your work will directly contribute to safety, stabilization, and connection to life-saving resources.

This is a remote, part-time role with flexible scheduling. Local language fluency is preferred, but all qualified, mission-aligned candidates are encouraged to apply.

Why This Role Matters

You’ll serve as a lifeline for individuals facing suicide risk, self-harm, and acute emotional crises—making a real, immediate impact every shift.

Responsibilities

  • Respond to crisis hotline calls with empathy and professionalism
  • Provide evidence-based crisis counseling and de-escalation support
  • Conduct risk assessments and arrange emergency services or referrals when required
  • Maintain accurate and confidential call documentation
  • Develop tailored crisis management and safety plans
  • Ensure smooth handovers between shifts
  • Dedicate each shift exclusively to Intellect crisis support services

Requirements

  • 1–3 years of helpline experience (paid or volunteer)
  • Proven ability to manage high-risk situations
  • Emotional resilience and calm decision-making under pressure
  • Fluency in Lao; additional languages are a plus
Apply at apply.workable.com