Next Job Abroad
via Workable
Dutch Speaking - Customer Support Agent iGaming in Malta - Relocation Included
Posted 522 days ago, which is unusual. The employer's own board was still carrying it when we last read it, 1 hour ago.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 522d ago
The date the source published, not the day we noticed it (2025-04-11). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Malta, The Netherlands, Belgium, Spain, Germany
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350–1,625/mo
Middle 50% of 23 listings that do state pay — Customer · all levels · EMEA · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 10d ago · last seen 1h ago
The listing
Step into the exciting world of iGaming with Next Job Abroad as a Dutch Speaking Customer Support Agent in picturesque Malta! This is a fantastic opportunity to utilize your language skills and customer service expertise while enjoying a vibrant lifestyle on the stunning Mediterranean island. In this role, you'll be crucial in providing support to our Dutch-speaking clientele, ensuring they have a fantastic experience with our gaming offerings.
Your main responsibilities will include addressing customer inquiries, resolving issues, and guiding players through our various gaming products. If you are enthusiastic, engaging, and dedicated to delivering outstanding customer service, we would love to hear from you. Additionally, we offer a relocation package to assist you in making Malta your new home!
Responsibilities
- Provide exceptional customer support via chat, email, and phone to Dutch-speaking clients.
- Promptly address and resolve customer questions and concerns.
- Guide customers through our gaming services to enhance their experience.
- Collaborate with your team to ensure the delivery of high-quality service.
- Maintain accurate records of customer interactions in our CRM system.
- Collect and relay customer feedback to assist in continuous service improvement.
- Participate in ongoing training to expand your knowledge of products and enhance service skills.
Requirements
- Fluency in Dutch and a good command of English; knowledge of other languages is advantageous.
- Experience in customer support or a similar role is preferred.
- Strong communication and interpersonal skills, with a focus on customer satisfaction.
- Ability to handle multiple tasks and work efficiently in a fast-paced environment.
- Familiarity with CRM tools and customer service platforms is a plus.
- Willingness to relocate to Malta and engage with a new culture.
- A passion for gaming and understanding of the iGaming industry is highly valued.
Benefits
- Career growth opportunities in a renowned iGaming company.
- International & diverse work environment.
- Competitive performance bonuses.
- Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
- Yearly salary €26.000 excluding bonuses.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified Company.
- Relocation package (reviewed case by case)
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!