Next Job Abroad
via Workable
Swedish Speaking - Customer Support Agent iGaming in Malta - Relocation Included
Posted 522 days ago, which is unusual. The employer's own board was still carrying it when we last read it, just now.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 522d ago
The date the source published, not the day we noticed it (2025-04-11). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Malta, Sweden, Norway, Denmark, Germany
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350–1,625/mo
Middle 50% of 23 listings that do state pay — Customer · all levels · EMEA · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
Embark on an exciting career journey with Next Job Abroad as a Swedish Speaking Customer Support Agent in the vibrant iGaming industry in Malta! This role combines your passion for customer service with the opportunity to live in one of Europe’s most stunning and culturally rich islands. You will be part of a dynamic team where your multilingual skills will be appreciated, and you’ll play a significant role in enhancing the gaming experience for our esteemed Swedish-speaking clients.
As a Customer Support Agent, you will assist players through various channels, providing them with answers to their queries and resolving any issues they encounter. Our ideal candidate is enthusiastic, friendly, and committed to delivering exceptional service. This position comes with a relocation package, ensuring that your move to Malta is as smooth as possible! So, if you’re ready for an adventure and want to develop your career in an exciting environment, this is the opportunity for you!
Responsibilities
- Provide top-notch customer service via chat, email, and phone to Swedish-speaking clients.
- Address and resolve customer inquiries and issues promptly and professionally.
- Educate customers about our products and services to enhance their gaming experience.
- Collaborate with team members to ensure the highest service quality.
- Maintain accurate records of customer interactions in our CRM system.
- Monitor and report on customer feedback to help improve our services.
- Participate in training and development initiatives to enhance product knowledge and service skills.
Requirements
- Fluency in Swedish and a good command of English; other languages are a plus.
- Experience in customer support or a related field is preferred.
- Strong communication and interpersonal skills with a focus on customer satisfaction.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Proficiency with CRM systems and customer support tools is an advantage.
- Willingness to relocate to Malta and immerse yourself in a new culture.
- A passion for gaming and understanding of the iGaming industry is a big plus.
Benefits
- Career growth opportunities in a renowned iGaming company.
- International & diverse work environment.
- Competitive performance bonuses.
- Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
- Yearly salary €26.000 excluding bonuses.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified Company.
- Relocation package (reviewed case by case)
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!