Next Job Abroad
via Workable
German Speaking - Customer Service in Malta - Fully Paid Relocation
Posted 481 days ago, which is unusual. The employer's own board was still carrying it when we last read it, just now.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 481d ago
The date the source published, not the day we noticed it (2025-05-22). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Malta, Austria, Switzerland, France, Germany
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350–1,625/mo
Middle 50% of 23 listings that do state pay — Customer · all levels · EMEA · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
Next Job Abroad is thrilled to offer a wonderful opportunity for a German Speaking Customer Service Representative in the picturesque island of Malta. If you have a passion for helping others and enjoy working in a dynamic environment, this role is perfect for you! In this position, you will assist our German-speaking customers with their inquiries, ensuring they receive top-notch support and a memorable gaming experience.
With our fully paid relocation package, you can kickstart your new adventure in Malta while advancing your career in the fast-growing iGaming industry.
Responsibilities
- Provide excellent customer service to German-speaking clients via live chat, email, and phone support.
- Assist customers with questions about their gaming accounts, promotions, and any technical issues.
- Efficiently resolve customer inquiries to ensure satisfaction.
- Document customer interactions accurately in our systems.
- Work closely with other teams to enhance the customer experience.
- Stay updated on product knowledge and industry trends to provide informed support.
Requirements
- Fluency in German and proficiency in English; additional language skills are an asset.
- Prior experience in customer service, preferably within the iGaming sector.
- Strong communication and interpersonal skills.
- Ability to work effectively under pressure in a busy environment.
- Excellent problem-solving skills with a focus on customer satisfaction.
- Familiarity with customer support software and CRM systems is beneficial.
- Willingness to relocate to Malta and embrace a new lifestyle.
Benefits
- Career growth opportunities in a renowned company.
- International & diverse work environment.
- Competitive performance bonuses.
- Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
- Hybrid working setup.
- Yearly salary €24.000 excluding bonuses.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified Company.
- Relocation package (Flight & all inclusive Hotel stay)
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!