Next Job Abroad
via Workable
Nordic Speaking - Customer Service Agent iGaming in Malta - Relocation Included
Posted 521 days ago, which is unusual. The employer's own board was still carrying it when we last read it, 1 hour ago.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 521d ago
The date the source published, not the day we noticed it (2025-04-12). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Sweden, Norway, Finland, Denmark, Germany
The listing is tagged as above, but its own description restricts the role to Malta. We show both rather than picking one. Read the ad before applying.
What the ad says
…Located in the vibrant atmosphere of Malta, this role invites you to become part of a fast-paced industry that combines entertainment and technology…
Pay not stated
Similar roles pay €1,350–1,625/mo
Middle 50% of 23 listings that do state pay — Customer · all levels · EMEA · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 11d ago · last seen 1h ago
The listing
Next Job Abroad is thrilled to present a fantastic opportunity for Nordic Speaking Customer Service Agents in the dynamic iGaming sector. Located in the vibrant atmosphere of Malta, this role invites you to become part of a fast-paced industry that combines entertainment and technology. If you are passionate about providing exceptional customer service and thrive in a multicultural environment, this position is perfect for you! Relocation assistance is provided to make your transition as seamless as possible.
Responsibilities
- Assist customers in Nordic languages and English with inquiries related to our iGaming products and services.
- Provide detailed information about games, promotions, and account management.
- Troubleshoot customer issues efficiently and effectively, ensuring a smooth gaming experience.
- Engage with customers through various channels, including email, chat, and phone.
- Collaborate with team members to enhance service quality and improve customer satisfaction.
- Document customer interactions and feedback to aid the continuous improvement of our offerings.
- Stay informed on the latest iGaming trends and updates to provide knowledgeable support.
Requirements
- Fluency in a Nordic language (such as Swedish, Norwegian, Finnish, or Danish) and English is essential.
- Experience in customer service or a related field, preferably within the iGaming or entertainment industry.
- Strong interpersonal and communication skills, with the ability to connect with a diverse clientele.
- Proficiency in using customer service software and tools.
- Ability to work on a flexible schedule, including evenings and weekends.
- A positive, enthusiastic attitude and a passion for the gaming industry.
- Willingness to relocate to Malta and immerse yourself in a new cultural experience.
Benefits
- Career growth opportunities in a renowned iGaming company.
- International & diverse work environment.
- Competitive performance bonuses.
- Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
- Hybrid working setup.
- Yearly salary €26.000 excluding bonuses.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified Company.
- Relocation package (reviewed case by case)
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!