Next Job Abroad
via Workable
Nordic Speaking - Customer Service iGaming in Malta - Relocation Included
Posted 521 days ago, which is unusual. The employer's own board was still carrying it when we last read it, 3 hours ago.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 521d ago
The date the source published, not the day we noticed it (2025-04-12). Last seen at its source 3h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Sweden, Norway, Finland, Denmark, Germany
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350–1,625/mo
Middle 50% of 23 listings that do state pay — Customer · all levels · EMEA · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 11d ago · last seen 3h ago
The listing
Next Job Abroad is thrilled to offer an exciting opportunity for a Nordic Speaking Customer Service Representative within the vibrant iGaming industry located in Malta. If you are dedicated to providing outstanding support and thrive in a lively environment, this position is tailor-made for you. The ideal candidate will facilitate communication with players, addressing their inquiries and ensuring an exceptional gaming experience. With relocation assistance provided, you can embark on an adventure in Malta while elevating your career in customer service.
Responsibilities
- Deliver top-notch customer service to Nordic-speaking players through live chat, email, and phone support.
- Help customers with questions regarding their gaming accounts, promotions, and technical difficulties.
- Troubleshoot issues swiftly to maintain high levels of customer satisfaction.
- Accurately log customer interactions and provide feedback to improve services.
- Partner with internal teams to enhance the overall gaming experience for our players.
- Stay abreast of product knowledge and industry developments.
Requirements
- Fluency in a Nordic language (Danish, Finnish, Norwegian, or Swedish) and proficiency in English; additional language skills are advantageous.
- Previous experience in customer service, ideally in the iGaming sector or a similar field.
- Excellent communication and interpersonal skills.
- Capacity to work effectively in a busy and dynamic environment.
- Strong problem-solving abilities with a customer-oriented mindset.
- Experience with customer support software and basic technical troubleshooting.
- Willingness to relocate to Malta and embrace a new lifestyle.
Benefits
- Career growth opportunities in a renowned iGaming company.
- International & diverse work environment.
- Competitive performance bonuses.
- Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
- Hybrid working setup.
- Yearly salary €26.000 excluding bonuses.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified Company.
- Relocation package (reviewed case by case)
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!