Next Job Abroad
via Workable
Norwegian Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.
Posted 522 days ago, which is unusual. The employer's own board was still carrying it when we last read it, 3 hours ago.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 522d ago
The date the source published, not the day we noticed it (2025-04-11). Last seen at its source 3h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Malta, Sweden, Norway, Denmark, Germany
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350–1,625/mo
Middle 50% of 23 listings that do state pay — Customer · all levels · EMEA · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 11d ago · last seen 3h ago
The listing
Join Next Job Abroad as a Norwegian Speaking Customer Support Agent in the exhilarating world of iGaming in Malta! This position offers a unique opportunity to combine your customer service skills with your passion for gaming, all while enjoying life on a beautiful Mediterranean island. As a vital member of our support team, you will assist Norwegian-speaking players, ensuring they have a seamless and enjoyable gaming experience.
Your role as a Customer Support Agent includes addressing customer inquiries, troubleshooting issues, and providing informative guidance across multiple communication channels. If you are friendly, communicative, and service-oriented, this could be the perfect role for you. Plus, we provide a relocation package to help you settle into your new life in Malta!
Responsibilities
- Deliver exceptional customer support via chat, email, and phone to Norwegian-speaking clients.
- Resolve customer queries and issues in a timely and professional manner.
- Inform and educate customers about our products and gaming services.
- Collaborate effectively with team members to maintain high service standards.
- Document and track customer interactions using our CRM system.
- Gather and report customer feedback to assist in service enhancements.
- Engage in ongoing training to improve service skills and product knowledge.
Requirements
- Fluency in Norwegian and proficiency in English; knowledge of additional languages is a plus.
- Previous experience in customer support or a related field is advantageous.
- Excellent communication and interpersonal skills with a strong focus on customer satisfaction.
- Ability to multitask and remain calm under pressure.
- Familiarity with CRM software and customer support platforms is desirable.
- Willingness to relocate to Malta and embrace a new culture.
- A passion for gaming and understanding of the iGaming sector is a significant advantage.
Benefits
- Career growth opportunities in a renowned iGaming company.
- International & diverse work environment.
- Competitive performance bonuses.
- Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
- Yearly salary €26.000 excluding bonuses.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified Company.
- Relocation package (reviewed case by case)
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!