Next Job Abroad
via Workable
Swedish Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.
Posted 521 days ago, which is unusual. The employer's own board was still carrying it when we last read it, just now.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 521d ago
The date the source published, not the day we noticed it (2025-04-12). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Sweden, Finland, Norway, Malta, Germany
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350–1,625/mo
Middle 50% of 23 listings that do state pay — Customer · all levels · EMEA · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
Elevate your career with Next Job Abroad as a Swedish Speaking Customer Support Agent in the bustling iGaming industry in Malta! This is a remarkable opportunity to leverage your language skills and customer service expertise while soaking up the sun on a beautiful Mediterranean island. In this role, you will be a key player in providing stellar support to our Swedish-speaking customers, ensuring they enjoy an exceptional gaming experience.
As a Customer Support Agent, you will respond to inquiries, troubleshoot issues, and guide players through our exciting range of gaming offerings. If you are energetic, knowledgeable, and committed to providing outstanding service, we’d love to welcome you aboard. Plus, our relocation package makes moving to Malta easier than ever!
Responsibilities
- Provide excellent customer support via chat, email, and phone to Swedish-speaking clients.
- Effectively address and resolve customer queries and concerns.
- Offer guidance to customers about our products and services to enhance their gaming experience.
- Work alongside your team to maintain the highest standards of service quality.
- Document customer interactions accurately in our CRM system.
- Retrieve and relay customer feedback to assist in improving services.
- Engage in training programs to enhance your product knowledge and service delivery skills.
Requirements
- Fluency in Swedish and a strong command of English; additional languages are valued.
- Prior experience in customer service or a similar environment is preferred.
- Strong communication and interpersonal skills with a commitment to customer satisfaction.
- Able to multitask and thrive in a fast-paced work environment.
- Experience with CRM systems and customer support tools is an advantage.
- Willingness to relocate to Malta and explore a vibrant new culture.
- A passion for gaming and familiarity with the iGaming industry is a tremendous asset.
Benefits
- Career growth opportunities in a renowned iGaming company.
- International & diverse work environment.
- Competitive performance bonuses.
- Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
- Hybrid working setup.
- Yearly salary €26.000 excluding bonuses.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Work for a Great Place to Work-Certified Company.
- Relocation package (reviewed case by case)
- This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!