Global Pacific Support
via Workable
Service Advisor expert in tekmetric
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 4h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 302d ago
The date the source published, not the day we noticed it (2025-11-17). Last seen at its source 2h ago.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen 2h ago
The listing
Crown auto repair is actively seeking a knowledgeable and experienced individual to join our team as a Service Advisor, specializing in Tekmetric software. As a Service Advisor with expertise in Tekmetric, you will act as the primary point of contact for customers, providing outstanding service while leveraging the Tekmetric platform to streamline operations. This role requires a comprehensive understanding of automotive service processes and proven experience using Tekmetric for scheduling and managing service requests.
Responsibilities
- Greet customers and assess their automotive service needs while utilizing Tekmetric software for a smooth workflow.
- Provide informed and detailed explanations of service options, pricing, and timelines using Tekmetric data.
- Efficiently manage service appointments, ensuring optimal scheduling through the Tekmetric system.
- Create detailed estimates and work orders for customer review within Tekmetric.
- Communicate throughout the service process with technicians, ensuring that all repairs align with customer expectations.
- Keep customers updated on the status of their repairs, addressing any questions or concerns promptly.
- Maintain accurate records of customer interactions and service transactions through Tekmetric.
- Collaborate with the parts department to ensure timely ordering and delivery of necessary parts using Tekmetric.
- Stay informed about Tekmetric updates and automotive industry best practices to optimize service delivery.
Requirements
- Prior experience as a Service Advisor in the automotive industry is required.
- Proficient in using Tekmetric software for service management.
- Strong understanding of automotive repair processes and customer service best practices.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Ability to multitask and work effectively in a fast-paced environment.
- Attention to detail and commitment to delivering exceptional service.
- Ability to work well as part of a team.
- Availability to work flexible hours, including evenings and weekends as needed.
Benefits
- 100% remote job working in the comforts of your home
- Non-toxic environment
- Growth potential
Please send your email to out hiring manager Jess jess.daniel@geniusagency.ai or on Linked In (2) Jessica Daniel | LinkedIn