Virtual Staff 365
via Workable
Ecommerce Admin Support Assistant
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 16h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 25d ago
The date the source published, not the day we noticed it (2026-08-21). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $1,200–1,400/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Philippines · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen 1h ago
The listing
Our client is an established Sydney-based online business specialising in wholesale and retail garden decor across Australia. Operating successfully for seven years, they are a small, fast-moving team that leverages modern AI tools daily to drive innovation and operational efficiency.
They are now seeking to hire an Ecommerce Admin Support Assistant to maintain daily operational excellence and keep their digital storefronts running seamlessly. Serving as the backbone of day-to-day operations, this role ensures high data accuracy, spotless website content, and smooth platform administration.
Job Responsibilities
Ecommerce & Website Management
- Manage and update product listings across Shopify and BigCommerce platforms
- Update pricing, inventory levels, product descriptions, and category structures
- Audit website content continuously to identify and resolve broken links, listing errors, and system glitches
Data Processing & Image Editing
- Perform product data entry, spreadsheet formatting, data cleaning, error correction, and duplicate removal
- Prepare product images by executing background removal, cropping, and resizing
- Upload and organise processed product media across ecommerce channels
Marketing & Operational Support
- Create engaging marketing collateral using Canva and AI platforms
- Conduct daily research and administration using AI productivity tools such as ChatGPT and Claude
- Conduct outbound calls and support general operational tasks as priorities evolve
Requirements
- At least four years of experience in an ecommerce administration, virtual assistant, or operations support role
- Advanced proficiency in Microsoft Excel for data entry, formatting, and data cleaning
- Practical experience preparing and editing product images using Canva, Photoroom, or AI tools
- Proven experience utilising AI tools such as ChatGPT and Claude for everyday work efficiency
- High level of attention to detail with a strong commitment to data accuracy
- Excellent written English communication capabilities
- Hardware setup meeting minimum specifications including an i5 or i7 10th-Gen processor, 16GB RAM, dual monitors, and high-speed internet with a backup connection
Nice-to-Have Skills
- Hands-on experience working directly with both Shopify and BigCommerce platforms
- Previous experience making outbound business support calls
- Demonstrated ability to create advanced workflows using AI design and research applications
Benefits
- Permanent work-from-home set-up
- Dayshift (Australian Eastern Standard Time business hours)
- Full-time job
- HMO (STAFF only)
- Annual leave
- 13-month pay
- With Government mandated benefits