Legal Intake Specialist
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 22d ago
The date the source published, not the day we noticed it (2026-08-24). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Colombia
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $140.2k–210.6k/yr
Middle 50% of 200 listings that do state pay — Legal & Compliance · all levels · Americas · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 10d ago · last seen just now
- posted 2026-09-10
The listing
Join Our Team as a Bilingual Legal Intake Specialist at Bush & Bush Law Group!
Bush & Bush Law Group is a leading personal injury law firm dedicated to fighting for the rights of our clients. We are seeking a dedicated and compassionate Bilingual Legal Intake Specialist [Spanish] to be the first point of contact for potential clients. This role plays a critical part in providing excellent customer service and ensuring that potential cases are effectively evaluated and processed.
The ideal candidate will have exceptional communication skills, a strong understanding of the intake process, and a passion for helping others.
Requirements
Key Responsibilities:
1. Inbound Call Management:
a) Professionally handle incoming calls from clients involved in auto accidents
b) Gather essential information regarding the accident and potential legal representation needs.
c) Demonstrate empathy and understanding while maintaining a high level of professionalism.
2. Client Interaction:
a) Communicate effectively with clients to explain legal processes and procedures.
b) Provide information about the firm's services and answer client queries.
c) Collect and document relevant details to assist attorneys in evaluating cases.
3. Multi-Tasking:
a) Manage multiple tasks simultaneously in a fast-paced environment.
b) Efficiently navigate and update electronic systems while engaging with clients on the phone.
c) Prioritize and address urgent client needs promptly.
4. Document Management:
a) Maintain accurate and confidential client records in compliance with legal standards.
b) Organize and update client information, ensuring accessibility for legal professionals.
c) Utilize Excel sheets and other tools to manage and track client data.
5. Administrative Support:
a) Provide administrative assistance to legal professionals as needed.
b) Collaborate with the legal team to ensure smooth case progression.
c) Assist in the preparation and organization of legal documents.
Qualifications:
- Bilingual: Fluency in both English and Spanish is mandatory.
- Education: High school diploma or equivalent required; some college coursework preferred.
- Experience: Previous experience in a legal environment or customer service/intake role is preferred.
- Communication Skills: Excellent verbal and written communication skills with a strong customer service focus.
- Organizational Skills: Strong organizational and time-management skills, with the ability to handle multiple tasks efficiently.
- Technical Proficiency: Proficient in Microsoft Office Suite and familiarity with case management software is a plus.
- Empathy and Understanding: A genuine desire to assist clients in their times of need and a compassionate demeanor.
Benefits
- Positive Culture: Be part of a supportive and innovative team.
- Impactful Role: Play a critical role in shaping the future of a growing firm.
- Professional Growth: Opportunities for career advancement and ongoing professional development.
- Work-Life Balance: Flexible work arrangements to support a healthy balance between personal and professional life.