Home Care Staffing Scheduling Coordinator
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 41d ago
The date the source published, not the day we noticed it (2026-09-02). Last seen at its source 1h ago.
We have tracked this listing since 4 Sep 2026 (39 days). The employer's board dropped it 2 times and re-listed it; it was last seen there 1 hour ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
Workable employer's own board first seen 39d ago · last seen 1h ago
- posted 2026-10-05
The listing
Job Overview
The Scheduler / Home Care Staffing Coordinator is responsible for ensuring caregiver shifts are filled accurately and on time, with a strong focus on weekend coverage. This role serves as a key communication hub between caregivers, care managers, clients, and family members, and plays a critical part in maintaining continuity of care. The ideal candidate is highly organized, proactive, calm under pressure, and able to make sound staffing decisions in a fast-moving environment.
Responsibilities & Duties
- Fill open caregiver shifts based on client needs, caregiver availability, and service requirements.
- Manage same-day call-offs and urgent schedule changes.
- Coordinate with care managers regarding client needs, staffing priorities, and service continuity.
- Communicate with caregivers, clients, seniors, and family members regarding scheduling concerns.
- Use scheduling systems such as WellSky to support caregiver-to-client matching and staffing decisions.
- Maintain accurate schedule records, updates, and handoffs between shifts.
- Build working familiarity with caregiver strengths, limitations, and suitability for specific client cases.
- Escalate urgent staffing issues, call-offs, or service risks to supervisors or designated client contacts.
- Support smooth shift transitions and communicate relevant updates to the next shift.
- Contribute to schedule stability, coverage planning, and service quality.
Requirements
Required Qualifications
- 3+ years experience in scheduling, and dispatch, workforce coordination, staffing, or a similar operations role.
- Strong verbal and written English communication skills.
- Ability to manage multiple moving parts in a fast-paced, service-driven environment.
- Strong judgment and decision-making under pressure.
- Ability to communicate professionally with clients, family members, and internal team members.
- Comfortable handling urgent staffing issues, call-offs, and last-minute changes.
- Strong organizational skills and attention to detail.
- Able to work weekends as part of a full-time schedule.
Preferred Qualifications
- Experience in home care, healthcare scheduling, caregiver staffing, or healthcare dispatch.
- Experience in logistics dispatch or similar real-time coordination roles.
- Experience using WellSky or comparable scheduling / workforce systems.
- Background in a proactive service environment rather than a purely scripted call center role.
Educational Requirements & Certifications
- Bachelor’s degree preferred but not required.
- Relevant experience in scheduling, dispatch, healthcare support, or operations may be considered in lieu of formal education.
Benefits
- HMO with 1 free dependent upon hire
- Life Insurance
- 20 PTO credits annually
- VL and SL cash conversion
- Annual Performance-Based Merit Increases and Employee Recognition
- Great Company Culture
- Career Growth and Learning
- Night Differential
Work Schedule
- NIGHT SHIFT (Current scheduling coverage includes shifts such as 6:00 AM–2:00 PM CST and 2:00 PM–11:00 PM CST)
- SHIFTING SCHEDULE with weekend shift coverage
- WORK FROM HOME
- Php 40,000 - 44,500 all in