Stripe
via Greenhouse
Fraud Operations Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 19h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 6d ago
The date the source published, not the day we noticed it (2026-09-08). Last seen at its source just now.
Is it remote?
US-Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $124.8k–161.5k/yr
Middle 50% of 72 listings that do state pay — Operations · Manager · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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greenhouse employer's own board first seen 6d ago · last seen just now
The listing
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
What you’ll do
As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short- and long-term initiatives to future-proof the organization, ensuring it is well equipped to scale and adapt to Stripe’s highly complex and evolving fraud landscape.
Responsibilities
- Inspire, motivate, and develop a high-performing fraud investigations team, fostering a collaborative and results-oriented environment.
- Establish clear goals, provide coaching and feedback, and support the professional growth of team members.
- Set a strategic vision for the team and build the path to execute it in both the short and long term.
- Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges.
- Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest-ROI investments for user experience, process improvement, and risk mitigation.
- Maintain oversight of operational vendor performance related to risk.
- Lead root-cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance.
- Define and manage core metrics, SLAs, and organizational performance.
- Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks.
- Ensure risk-management efforts do not compromise the user experience.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 10+ years of experience in fraud, risk, or management roles, including at least 2 years of directly leading and developing high-performing teams.
- Strong strategic-thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions.
- Excellent communication and stakeholder-management skills, with the ability to influence and collaborate across functions.
- Passion for delivering a user-centric experience while effectively managing risk.
Preferred qualifications
- Expertise in fraud and risk management, including data analysis, root-cause analysis, and process improvement, as well as experience analyzing data and creating dashboards and visualizations.
- Strong proficiency in sourcing and analyzing data using SQL.
- Experience working closely with engineering teams to develop and enhance investigative tools and treatments.
- Bachelor’s degree or higher in a relevant field; an advanced degree or certification is a plus.