Lakeside Software
via Workable
Senior (Principal) Product Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 6d ago
The date the source published, not the day we noticed it (2026-09-09). Last seen at its source 3h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $187.5k–238.5k/yr
Middle 50% of 89 listings that do state pay — Product · Lead · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 5d ago · last seen 3h ago
The listing
Lakeside Software is looking for a Senior or Principal Product Manager to own and advance key areas of the SysTrack platform. You will independently take customer and business problems from discovery through delivery, while developing a clear point of view on how the capabilities you own should evolve.
You will work closely with Engineering, UX, Customer Success, Sales, Support, and other product leaders to understand customer needs, set priorities, define requirements, and guide product investments through development and release.
What You'll Do
- Own the roadmap, priorities, and backlog for assigned areas of SysTrack
- Develop a clear understanding of the customer problems, workflows, and technical capabilities within your product areas
- Engage directly with customers and internal teams to identify pain points, unmet needs, and recurring product opportunities
- Separate underlying customer problems from requested solutions and validate concepts before significant engineering investment
- Translate product direction into clear epics, features, workflows, requirements, and acceptance criteria
- Make and communicate tradeoffs between new functionality, customer requests, usability, technical investment, and defects
- Partner closely with Engineering and UX throughout discovery, planning, implementation, and release
- Make timely product decisions when scope, requirements, or technical constraints change
- Ensure individual investments contribute to a coherent SysTrack experience
- Represent your product areas in customer conversations, roadmap discussions, and internal planning
- Build expertise in Digital Employee Experience, endpoint management, IT operations, and adjacent markets
- Contribute to broader product planning and identify patterns that may have implications across SysTrack
Requirements
What We're Looking For
- 4–7 years of product management experience, preferably in enterprise software
- Demonstrated experience independently owning software features or product areas from discovery through delivery
- Strong ability to turn ambiguous customer problems into structured product opportunities and requirements
- Sound judgment when balancing customer needs, strategic priorities, technical investment, and delivery constraints
- Experience working directly with engineers on technically complex products
- Experience engaging with customers and translating feedback into product decisions
- Strong written and verbal communication skills
- Comfort making decisions with incomplete information and adjusting as new evidence becomes available
Experience with DEX, endpoint management, ITSM, analytics, observability, enterprise AI, automation, APIs, or other data-intensive enterprise software is helpful.
Benefits
- Medical, Dental & Vision Insurance
- Flexible Spending
- Short & Long Term Disability Insurance
- Company Paid Life & Voluntary Life & AD&D Insurance
- 401(k) matching
- 11 Days Observed Holidays
- 20 Days PTO
- 5 Days Paid Sick Time
- Opportunities for career development and growth
- A collaborative and supportive team culture