Enterprise Technical Account Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 16h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3d ago
The date the source published, not the day we noticed it (2026-09-11). Last seen at its source 1h ago.
Is it remote?
Remote US
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $101.2k–180k/yr
Middle 50% of 1478 listings that do state pay — Sales & Marketing · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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ashby employer's own board first seen 3d ago · last seen 1h ago
The listing
About Cogent Security
Cogent is an Applied AI Lab building the next generation of AI agents for cybersecurity. AI has fundamentally changed how attacks happen, allowing malicious actors to operate at unprecedented speed and scale. Cogent's "AI Taskforce" assesses petabytes of enterprise data to remediate these issues before critical breaches occur.
To stay at the cutting edge, we blend frontier research with real-world execution. Alongside our core product work, Cogent Research serves as our applied AI lab, providing the research horsepower needed to make truly agentic security workflows a reality.
Since coming out of stealth, Cogent has experienced rapid growth. We partner with Fortune 500 companies to secure some of the most complex production environments in the world.
We're backed by Greylock & Bain Capital Ventures, and we've built a team with the best minds in applied AI. Our team is comprised of people from:
Top universities like Stanford, Berkeley, Penn, Duke, Carnegie Mellon, Waterloo
Unicorn, high-growth companies like Scale AI, Databricks, Stripe, Tesla, Coinbase
World class cybersecurity experts from Wiz, Abnormal AI, Zscaler
Preeminent research labs like Deepmind and SAIL
About the Role
We're hiring an Enterprise Technical Account Manager to own the full customer lifecycle for our largest accounts - from post-sale kickoff through production deployment, steady-state operations, and expansion. You'll be the technical point of contact that enterprise security teams rely on to operationalize Cogent in their environment and get measurable outcomes from it.
What You'll Do
Own the end-to-end customer lifecycle from deployment kickoff through go-live, ongoing operations, and renewal
Serve as the primary technical point of contact for enterprise accounts, building deep relationships with security leadership, engineering teams, and IT operations
Lead deployment planning and execution: data source onboarding, integration validation, stakeholder alignment, and go-live readiness
Help customers operationalize vulnerability management workflows inside Cogent - asset identification, risk scoring configuration, remediation prioritization, and compliance reporting
Navigate each customer's security environment across cloud (AWS, GCP, Azure) and on-prem infrastructure, and understand how their scanning tools (Tenable, Qualys, Wiz) feed into our platform
Identify and drive account expansion opportunities, growing ARR and improving net revenue retention across your book of business
Translate customer feedback and field observations into product improvements by partnering directly with Product and Engineering
Build repeatable deployment playbooks and onboarding frameworks that help future customers get to value faster
What We're Looking For
Domain expertise in vulnerability management - you understand CVE workflows, remediation processes, risk prioritization, and how enterprise security teams track and reduce exposure
3+ years in a technical, customer-facing role: Technical Account Manager, Technical CSM, Solutions Engineer, or similar
Strong technical acumen - comfortable discussing scanning infrastructure, cloud environments, API integrations, and data pipelines with customer engineering teams
Clear, confident communicator who builds rapport quickly and manages relationships across security engineers, IT Ops, and executive stakeholders
Ownership mindset across the full account lifecycle: you think past deployment into adoption, retention, and growth
Consultative approach to account management - you go deep on a focused book of business rather than spreading thin across high volume
Nice to Have
Enterprise customer experience, particularly in regulated industries (financial services, healthcare)
Experience at an early-stage company where you helped build or scale a customer success or TAM function
Managed ARR between $1-10M+ with demonstrated net revenue retention above 90%
Familiarity with compliance frameworks (SOC 2, FFIEC) and how they drive remediation timelines
Working knowledge of CMDB tooling and asset management in enterprise environments