Clipboard
via Ashby
Onboarding Expert
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 39d ago
The date the source published, not the day we noticed it (2026-08-07). Last seen at its source 1h ago.
Is it remote?
Remote (Canada, UK, EU)
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Canada, United Kingdom, Europe
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $95k–136.2k/yr
Middle 50% of 23 listings that do state pay — Customer · all levels · Canada · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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ashby employer's own board first seen 38d ago · last seen 1h ago
The listing
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
About the role:
As an Onboarding Expert, you’ll be a key contributor to an excellent onboarding journey for new and reactivated workers on our app. You’ll guide them, cheer them on, solve blockers, and help them take their first step to making a difference.
What You’ll Be DoingMake ~60 targeted outbound calls per day to Clipboard app users.
Host ~5 pre-booked 15-minute onboarding consultations daily.
Send follow-up emails and texts to answer questions and support worker onboarding.
Respond to inbound messages and support tickets.
Keep clear documentation of all interactions.
Identify pain points and opportunities for improvement in the worker experience.
Be the go-to guide and trusted partner helping professionals feel confident, supported, and ready to work their first shift.
You enjoy talking to people, helping them succeed, solving challenges, and getting them excited about Clipboard.
You’re comfortable making calls in a phone-heavy, fast-paced environment and love building rapport quickly.
You speak and write English clearly and professionally.
You’re organized, follow through on tasks, and don’t let things slip.
You’re curious, resourceful, and always looking for the root cause of a problem.
You’re quick with tools and not afraid to learn new systems.
You’re observant, recognize pain points and opportunities, and aren't afraid to step in and lead the charge on improvements.
Able to work weekdays in US Eastern Time.
Experience in inside sales, client onboarding, customer support, or healthcare recruiting is a plus - but not required. If you’re a quick learner with great communication skills, we want to hear from you.
What This Role Is NOTNot cold calling - you’ll only speak with professionals who have accounts on the app.
Not technical support - you’ll guide workers but escalate deeper tech issues.
Not repetitive - every conversation is unique, and you’ll need to think on your feet.
100% Remote
Mission-driven work that improves lives
Supportive, collaborative international team
Career growth in a fast-moving tech company
System Requirements
To succeed in this role, you must have:
A reliable laptop/desktop (no Chromebooks or Linux OS).
Minimum 20 Mbps wired internet connection.
Wired headset for clear communication.
A quiet, distraction-free workspace.
Stable power and internet connectivity.
Start your journey with Clipboard - fill out the form below, and let’s make an impact together.
Want to know more? Please feel free to check out our Remote Work Guidelines.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here.