Junior Technical Support Specialist
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 6h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 19h ago
The date the source published, not the day we noticed it (2026-09-18). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Georgia, Armenia, Vietnam
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350–1,625/mo
Middle 50% of 12 listings that do state pay — Customer · all levels · Eastern Europe · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 6h ago · last seen 1h ago
The listing
We are looking for a Technical Support Specialist to join our internal support team for B2B retail. This role is focused entirely on helping colleagues across the company: account managers, commercial and operations teams reach out when something doesn't work as expected, and you find out why and fix it. It's a great opportunity for someone who enjoys digging into how things work, likes solving puzzles, and wants to grow in a friendly international team. You'll work in a small team of two, closely with the team lead.
Requirements
- 1+ year of experience in technical or customer support
- Strong logical and analytical thinking
- Readiness to work with large volumes of technical data
- Excellent written communication skills
- Comfort with regular, repetitive, and routine tasks, with attention to detail and patience
- Genuine interest in the technical side of the product and in finding the root causes of errors
- Open, friendly, and easy-going communication style
- English level B1 (Intermediate) or higher, since you'll regularly communicate with international colleagues
Nice to have:
- Basic SQL knowledge
- Experience with Jira and CRM systems
- Familiarity with tools like Postman, Grafana, or Kibana
- Experience in travel tech or B2B products
Benefits
- Flexible schedules and opportunity to work remotely.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.