Operations & Trade Accounts Manager (E-Commerce & Supply Chain)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 15h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 10d ago
The date the source published, not the day we noticed it (2026-09-21). Last seen at its source 1h ago.
We have tracked this listing since 21 Sep 2026 (10 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay A$1,650–2,250/mo
Middle 50% of 17 listings that do state pay — Operations · all levels · Philippines · AUD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen 1h ago
The listing
Position: Operations & Trade Accounts Manager
Salary range: NZD 2200 per month depending on skills and experience (negotiable)
Working Hours: Full-time, NZ business hours
Work set-up: 100% Remote work under Independent Contractor Agreement
Holidays: TBA
Target Start Date: ASAP
ABOUT THE COMPANY:
The business is a fast-growing importer and distributor within the luxury furniture, homewares, and interior design industry, holding exclusive New Zealand distribution rights from an international manufacturing partner. Driven by a decade of established industry relationships and a deep network of commercial and residential interior designers, the company imports premium stock via 40-foot shipping containers and is developing an automated B2B trade portal. Built on strong commercial foundations and rapid growth, the company delivers curated design solutions to wholesale, trade, and commercial design clients across New Zealand.
ROLE OVERVIEW:
The Operations & Trade Accounts Manager serves as the operational backbone of the business, taking complete ownership over financial costing systems, container shipping logistics, 3PL warehouse performance, international supplier coordination, and end-to-end trade account management. In this high-ownership, hands-on role, you will build and manage critical operational systems from scratch, ensuring high-margin profitability, precise inventory tracking, and exceptional customer service while executive leadership focuses on client acquisition and business development.
RESPONSIBILITIES:
- Pricing & Commercial Systems: Build, refine, and manage landed cost models, gross margin tracking, and automated trade pricing frameworks incorporating freight, duty, insurance, customs, and 3PL costs. Maintain accurate product details, custom upholstery options, and tiered pricing structures on the B2B web platform.
- Logistics & Inventory Control: Oversee end-to-end shipping operations, container tracking, and ETA schedules. Manage the primary 3PL partnership across receiving, warehousing, dispatch, and nationwide freight, while continuously optimizing stock replenishment and operating costs.
- Supplier & Purchase Order Management: Coordinate purchase orders with overseas manufacturing partners, tracking production schedules, deposits, invoices, and shipment commitments. Manage supplier communication regarding custom specs, quality control, and product adjustments.
- Trade Accounts & Customer Journey: Drive the entire trade account lifecycle—from initial inquiry and custom quoting to order processing, invoicing, fulfillment, and post-delivery support. Serve as the primary operational contact for trade clients and interior designers regarding stock availability, order updates, and delivery resolution.
- Operations & Reporting: Establish and document scalable operational workflows and provide executive leadership with clear visibility into sales metrics, gross margins, stock levels, open orders, and operating expenses.
Requirements
QUALIFICATIONS:
- Proven ability to build, manage, and analyze complex pricing models, landed cost spreadsheets, gross margin calculations, and commercial discount structures.
- High level of attention to detail across inventory records, customer accounts, and order administration.
- Excellent written and verbal English communication skills, with confidence conducting business across international suppliers, logistics providers, and corporate clients.
- Demonstrated ability to manage multiple operational workflows independently during New Zealand business hours.
NICE TO HAVE:
- Experience using Xero accounting software.
- Direct background in the furniture, homewares, interior design, or wholesale trade sectors.
- Hands-on experience in container import logistics, international freight forwarding, and 3PL warehouse operations.
- Prior exposure to inventory management tools, CRM software, purchase order workflows, or trade e-commerce portals.