Field Service Engineer 2
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 14h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 11d ago
The date the source published, not the day we noticed it (2026-09-21). Last seen at its source 1h ago.
We have tracked this listing since 21 Sep 2026 (10 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
Not stated
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workday employer's own board first seen 10d ago · last seen 1h ago
The listing
The Field Service Engineer 2 performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The Field Service Engineer 2 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works independently to trouble shoot and perform moderately complex repairs on assigned equipment. Independently performs and leads equipment installations in one or more modalities. Responsible for driving customer satisfaction through Service Excellence.Job Description
Key Roles and Experiences:
- Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients.
- Perform troubleshooting, service repairs and installations of moderate complexity.
- Lead communications with customers and serve as escalation point for customer related concerns, including installations.
- Own customer issues from dispatch or identification of issue to resolution.
- Proactively engage with other team members to ensure appropriate solution for the customer.
- Leads installations, validations, maintenance, and service repair needs on designated equipment.
- Leverage customer knowledge and relationships to assist customers and service sales with contract and on demand revenue growth.
- Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction.
- Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing including metrics and ordering parts.
- Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently.
- Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues.
Qualifications/Technical Requirements:
- Educational and Technical Requirements
- Associate degree in related field or equivalent military education and 4 years of experience servicing electronic equipment
- Or high school diploma/GED and 6 years of relevant experience
- Technical capabilities in (MR) including troubleshooting, repair and installation.
- Must have and maintain a valid Driver’s License.
- Experience with Web applications as well as Microsoft suite of products.
- Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
- Ability to be available after hours and/or work a rotating on-call schedule including weekends.
- Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction.
- Work locations: Battle Creek, Kalamazoo and Southwest Michigan.
Special Physical Requirements:
- Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit and stand for long periods of time.
- Ability to reach at, above and below shoulder level, flex or extend neck and have good hand and finger dexterity.
- Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.
#LI-ER1
#LI-Remote
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: Yes