On-ste Enterprise Program Coordinator
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 33d ago
The date the source published, not the day we noticed it (2026-08-30). Last seen at its source just now.
We have tracked this listing since 22 Sep 2026 (10 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
Japan
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workday employer's own board first seen 10d ago · last seen just now
- location not stated
The listing
Job Description
The EPC is a key operational contact for Agilent’s customers, ensuring smooth program delivery, operational excellence, and a differentiated customer experience. You will work closely with customers, internal teams, and external partners to coordinate programs, solve challenges, and implement solutions.
Key Responsibilities:
Serve as the primary operational liaison between Agilent and key customers
Coordinate scheduled and reactive/unplanned services to meet customer needs
Ensure timely resolution of customer inquiries by engaging the right internal and external teams
Collaborate with cross-functional partners to identify challenges, develop solutions, and implement best practices
Support program and project delivery with a focus on operational excellence and customer satisfaction
Integrate onsite with customer teams, providing hands-on support and building strong relationships
Execute customized duties as defined in customer program agreements
Drive continuous improvement and add value through proactive problem-solving
Qualifications
Degree in scientific or technical field preferred, but experience is valued equally
1–2 years in a similar role supporting programs/projects in technical or customer-focused environments
Strong customer service mindset with the ability to deliver exceptional experiences
Excellent organizational skills to manage complex schedules and multiple priorities
Comfortable handling technical service requests, purchase orders, and invoices
Strong communication and interpersonal skills to collaborate across teams and with customers
Solution-oriented, adaptable, and focused on driving results
Experience in laboratory or technical settings and SAP is a plus
Proficient in Microsoft Office
Additional Details
This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.