National Operations Manager, Employee Benefits
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 15d ago
The date the source published, not the day we noticed it (2026-09-17). Last seen at its source just now.
We have tracked this listing since 23 Sep 2026 (8 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $129.8k–162.5k/yr
Middle 50% of 19 listings that do state pay — People · Manager · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workday employer's own board first seen 8d ago · last seen just now
- location not stated
The listing
Primary Responsibilities
- Develop and implement national standards and best practices for Employee Benefits operations, ensuring alignment with organizational goals.
- Identify inefficiencies and lead initiatives to streamline workflows, improve accuracy, and enhance productivity across regions.
- Ensure adherence to regulatory requirements, internal controls, and audit standards; monitor risk and implement corrective actions.
- Collaborate with IT and business leaders to optimize agency management systems and leverage automation tools for operational efficiency.
- Establish KPIs and reporting dashboards to measure operational effectiveness and drive continuous improvement.
- Partner with regional operations leaders, client service teams, and senior management to align operational initiatives with business objectives.
- Provide guidance and subject matter expertise to regional teams on operational policies, procedures, and system utilization.
- Lead operational integration efforts during mergers, acquisitions, or organizational restructuring.
Required Knowledge, Skills & Abilities
- Advanced knowledge of operational best practices and process improvement methodologies.
- Strong analytical and problem-solving skills with ability to interpret data and drive decisions.
- Excellent communication and stakeholder management skills.
- Proficiency in Microsoft Office Suite and familiarity with agency management platforms.
- Ability to influence and lead cross-functional initiatives without direct authority.
Qualifications
- Bachelor’s degree in business, human resources, or related field
- 6–8 years in insurance brokerage operations, with demonstrated expertise in Employee Benefits and process improvement.
- Strong understanding of employee benefits workflows, compliance requirements, and agency management systems.
- Experience with national or multi-regional operational oversight and change management initiatives.
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