Spanish & English Speaking Customer Service - 2nd Shift
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed removed at the source
Last checked 9h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
How old is it?
Posted 26d ago
The date the source published, not the day we noticed it (2026-09-06). Last seen at its source 13h ago.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
Texas
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $80k–146k/yr
Middle 50% of 307 listings that do state pay — Customer · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Carried by 1 source
-
workday employer's own board first seen 8d ago · last seen 13h ago
- location not stated
The listing
Your Opportunity, Your Team
Our bilingual Customer Service Specialist supports QVC, and help answer our inbound Spanish and English customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.
Where You'll Work
- This role is remote; job seekers must reside in Texas or an approved QVC state to be considered. You will work from home.
What You'll Do
- Busy day handling a high volume of our inbound customer inquiries in Spanish and English.
- Offer additional products on each customer interaction.
- Assist our customers with questions while personalizing the experience for each caller.
- Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data.
- Report to an assigned Customer Service Supervisor.
- Work a set full-time schedule, our work schedules are not Monday - Friday
- Set work schedule includes a weekend shift each week
What You'll Bring
- Provide a distraction free work from home environment.
- 12 months or more of customer service experience.
- Learn and work in a virtual environment.
- Communicate with a variety of styles.
- Navigate multiple systems and screens.
- Provide your own Microsoft 11 computer and additional required equipment following our QVC computer system requirements.
- Troubleshoot own technical problems (partner with IT when needed).
- Available to work weekends, holidays, and additional hours.
This is a remote position.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.