Risk & Monitoring Analyst III
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 19h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 7d ago
The date the source published, not the day we noticed it (2026-09-24). Last seen at its source just now.
We have tracked this listing since 24 Sep 2026 (7 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
Remote - UK
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
United Kingdom
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $89.7k–145k/yr
Middle 50% of 17 listings that do state pay — Legal & Compliance · all levels · EMEA · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
greenhouse employer's own board first seen 7d ago · last seen just now
The listing
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
As a Risk & Monitoring Analyst III on the Operational Risk and Controls team within Global Financial Crimes Operations, you'll own quality assurance reviews of Complaints case investigations, including formal, legal, and litigation cases, that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance, Analytics, and Learning & Development to turn quality insights into measurable operational improvements.
What you'll do:
- Complete weekly QA audit allocations in line with established procedures and grading standards, providing detailed documentation of errors identified and their root causes.
- Conduct root cause analyses and deep dives into operational procedures to identify recurring themes, knowledge gaps, and opportunities to improve team performance.
- Partner with stakeholders across CX, Compliance, Analytics, and L&D to close process gaps, launch workflow improvements, and enhance QA rubrics and frameworks.
- Build and present QA insights, recommendations, and performance metrics to Client Service Management and Complaints leadership, using data to drive prioritization and decision-making.
- Leverage metrics and reporting tools to deliver data-driven recommendations that measurably improve case quality, consistency, and throughput.
Required Skills and Experience:
- 4+ years of hands-on experience in Complaints support, Quality Assurance, or Compliance Testing programs within financial services, with exposure across multiple compliance disciplines (e.g., Complaints, KYC, AML, TMS, or sanctions).
- Demonstrated ability to execute root cause analyses and translate QA findings into actionable process improvements adopted by operations teams.
- Proven track record of partnering with cross-functional teams globally to implement process improvements and deliver work outcomes that meet quality and timeline standards.
- Experience building QA dashboards, trend reports, and presentations using Google Sheets and Slides (or equivalent tools) to communicate findings to senior stakeholders.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
P77198
Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.