Manager, Client Delivery - Incent
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 16h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 11d ago
The date the source published, not the day we noticed it (2026-09-21). Last seen at its source just now.
We have tracked this listing since 24 Sep 2026 (7 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
MO
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $106.9k–168.3k/yr
Middle 50% of 44 listings that do state pay — Customer · Manager · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workday employer's own board first seen 7d ago · last seen just now
- location not stated
The listing
Duties/Responsibilities:
- Act as the liaison between the client, the agency’s client partnership team, delivery leads, and operations, in providing dealers and their advertising partners with the support and tools to help promote brand-enhancing advertising and effective fund utilization.
- Serve as the day-to-day CP operations contact and lead internal and external calls.
- Be a mentor to the department and your team by identifying strengths and areas of opportunity, providing both positive and constructive feedback, and establishing career goals and monthly training opportunities to ensure that personnel are focused and motivated to reach the next level. Track and act upon team member performance. Write performance reviews and conduct 1:1s. Manage PTO.
- Manage a positive, proactive, operations and service-oriented team
- Proactively communicate internally and externally to keep all key stakeholders updated on program progress and performance
- Lead the establishment of workflows and team optimization across both US and global teams to ensure efficiency and that goals and SLAs are met
- Anticipate internal hurdles and course-correct to prevent inefficiency in workflow
- Create and distribute materials that support the delivery of high-quality work. May include presentations, project briefs, product demonstrations, industry best practices, case studies, and quarterly business reviews
- Fully understand and lead funds management/content management/dealer experience solutions
- Fully understand program website(s) and tools for admin configuration and identify risks and enhancement opportunities
- Lead all elements of program/guideline/website content changes and institute process to ensure content is kept current and that changes are communicated to team
- Perform quality-control checks at the payment/funding level with accountability to ensure accuracy and compliance with program guidelines
- Lead team collaboration efforts through idea-sharing and brainstorming sessions
- Maintain SOPs, clarification & exception trackers, and other account-related training materials
- Support the implementation of department-wide initiatives
- Identify additional opportunities where Ansira can grow with existing and new clients
- Able to flex up or down in job responsibilities as needed
Qualifications:
- Bachelor’s degree in business, communications, journalism, marketing, or related field. Some outside training/continuing education within the field may be needed
- 3-4 years of agency management experience
- Multimedia digital expertise
- Advanced understanding of industry trends and a passion for technological innovation
- Advanced knowledge of programs and products
- Ability to lead, measure success against goals, and challenge team members in an honest, open, and constructive style
- Strong Math, written and verbal communication skills, as well as proven problem-solving and multi-tasking abilities
- Deep Excel knowledge to assist with complex ad hoc reporting analysis (Power BI experience is a plus)
- Ability to organize work, handle multiple tasks and meet deadlines of a 8-12person team.
- Ability to provide proactive, strategic thinking and thought leadership with the agency and to client
- Ability to pivot quickly and reprioritize work based on client needs
- Exceptional client and customer service background
- Comfortable solving conflict internally and externally
- Experience with Microsoft Office applications including Word, Excel, Outlook, PowerPoint
- A natural curiosity and an eager desire to learn