Remote - Implementation Lead
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 12h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 7d ago
The date the source published, not the day we noticed it (2026-09-24). Last seen at its source 2h ago.
We have tracked this listing since 24 Sep 2026 (7 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $135.6k–214.6k/yr
Middle 50% of 150 listings that do state pay — Operations · Lead · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 7d ago · last seen 2h ago
The listing
We are a fast growing, Series A healthcare tech startup backed by Maverick Ventures, transforming how care management is delivered and scaled.
We are experiencing rapid growth and looking for a Implementation Lead to join our customer experience team and help us 10x our impact. This person will own client implementations from kickoff to Go-Live, working cross-functionally across our sales, technology, clinical, operations, and client teams to ensure programs launch on time with an exceptional customer experience, and deliver measurable value.
Why Join Us
This is an opportunity to play a critical role in scaling a rapidly growing healthcare technology company. You’ll have significant ownership over how we implement, launch, and scale our programs — while helping build the processes and infrastructure that will support the next stage of our growth. This role will report directly to our Head of Implementation and has the opportunity with significant room to grow in scope as the team does.
Requirements
What You’ll Do
- Own end-to-end implementation projects, from client kickoff through go-live and stabilization
- Serve as the primary project leader, coordinating internal teams and client stakeholders
- Serve as the face of CareHarmony with key customer stakeholders, from CFOs to clinical leads, physician champions, and IT.
- Directly manage EHR integrations, including requirements, dependencies, testing, issue resolution, and go-live readiness
- Lead training sessions while driving physician adoption, engagement, and organizational socialization of the program
- Build and manage implementation plans, timelines, risks, dependencies, and milestones
- Identify blockers early and drive cross-functional teams toward resolution
- Develop scalable implementation processes and best practices as the company grows
- Partner closely with leadership to continuously improve implementation speed, quality, and client experience
What We’re Looking For
- Minimum 5+ years of experience in healthcare technology, healthcare operations, implementation, project management, and/or startup environments
- Bachelor’s degree in a relevant field or equivalent professional experience
- Strong project management and organizational skills with the ability to manage multiple complex workstreams
- Demonstrated experience directly managing EHR/EMR integrations
- Experience in population health, value-based care, care management is a plus
- High bias to action — you see a problem, take ownership, and drive it toward resolution
- Proven ability to work effectively across cross-functional teams and comfortable presenting to C-suite executives and external client stakeholders
- Excellent written and verbal communication skills
- Comfortable operating in a fast-paced, high-growth environment where processes are continuously evolving