Senior Customer Sales Advocate
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 3d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 7d ago
The date the source published, not the day we noticed it (2026-09-24). Last seen at its source 1h ago.
We have tracked this listing since 25 Sep 2026 (6 days). The employer's own board has carried it every time we have read it, most recently 1 hour ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Mexico
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $110k–170.8k/yr
Middle 50% of 298 listings that do state pay — Sales & Marketing · Senior · Americas · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 6d ago · last seen 1h ago
The listing
A LITTLE BIT ABOUT Boldr
- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
- We are a global team, united by our desire to connect diverse people with common values for boldr impact.
LET’S START WITH OUR VALUES
- Meaningful connections start with AUTHENTICITY
- We do our best work by being CURIOUS
- We grow by remaining DYNAMIC
- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
- At the heart of great partnerships we’ll always find EMPATHY
WHAT IS YOUR ROLE
As a Senior Customer Sales Advocate, you'll embody the determined spirit that characterizes our team. With unwavering confidence, you will proactively engage with prospective customers and guide them through their decision-making journey, working towards converting interest into confirmed customers. Your ability to communicate value clearly and handle multiple conversations with precision will directly contribute to conversion success.
This role blends elements of sales, customer experience, and operational execution. You will manage inbound conversations, follow up with prospects in a structured way, and help ensure a smooth and responsive experience throughout the acquisition journey.
WHY DO WE WANT YOU
We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.
WHAT WILL YOU DO
- Understand the products inside and out and articulate our value proposition clearly.
- Conduct system demos to potential clients.
- Own inbound customer conversations from initial inquiry through conversion, delivering fast, thoughtful, and high-quality responses via chat, email, SMS, and phone
- Proactively follow up with leads using structured, multi-touch outreach to re-engage prospects and reduce drop-off
- Identify and prioritize high-intent opportunities to focus effort where it drives the most conversion impact
- Understand the product offering deeply and clearly articulate value propositions to prospective customers
- Conduct guided conversations and product walkthroughs where applicable to support decision-making
- Continuously surface insights from customer interactions, including common objections, friction points, and gaps in the experience
- Support continuous improvement of messaging, scripts, and conversion workflows by sharing what is and isn’t working
- Maintain accurate tracking of customer interactions using CRM and communication tools
Requirements
WHAT WE’LL LIKE ABOUT YOU
YOU ARE…
- Curious and authentic, just like us! #beboldr
- An analytical and critical thinker, with an eye for even the most minute of details
- Passionate about client satisfaction
YOU HAVE…
- 1–3 years of experience in a customer-facing role such as sales, support, customer success, or operations
- Strong written and verbal communication skills with the ability to clearly and persuasively communicate value
- Comfort managing multiple conversations in a fast-paced, high-volume environment
- Proactive follow-up habits with strong ownership and accountability
- Ability to identify and prioritize high-intent opportunities
- Familiarity with CRM or customer communication tools (e.g., Intercom or similar platforms)
- Strong organizational skills and attention to detail
- Ability to learn quickly and adapt in a structured but evolving environment
SHIFT REQUIREMENT
This role operates on a shift schedule covering a 7am–10pm ET operating window, Monday through Friday. Flexibility may be required to support volume surges, PTO coverage, or business needs