Online Clinical Support Specialist
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 7d ago
The date the source published, not the day we noticed it (2026-09-25). Last seen at its source just now.
We have tracked this listing since 25 Sep 2026 (6 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
United States
No source stated where this role may be worked. This is read from the ad's own words.
What the ad says
…located anywhere in the US but need to be willing to work 10am - 7pm CST…
Pay
$92k–138k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workday employer's own board first seen 6d ago · last seen just now
- location not stated
The listing
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
Essential Responsibilities
- Provide excellent clinical support to customers via phone, Microsoft meetings and emails.
- Answer, evaluate, and prioritize incoming telephone, voice mail, and e-mail support requests from internal and external customers.
- Listen and respond to customers’ needs, concerns, requests, and complaints.
- Apply sound troubleshooting techniques and principals to solve complicated problems.
- Handle customer inquiries driving first call resolution.
- Ensure outstanding customer satisfaction in all customer interactions.
- Effectively log and document communication with customers, including details of actions taken to troubleshoot and resolve issues.
- Provide valuable input to new product development using your experience in resolving issues.
- Create and maintain positive and professional relationships with customers and coworkers.
- Ideal candidate location in the West coast.
Qualifications/Requirements
Candidates can be located anywhere in the US but need to be willing to work 10am - 7pm CST.
- Associate degree or equivalent and 5+ years of Ultrasound clinical/technical experience; plus, American Registry of Diagnostic Medical Sonographers (ARDMS) certifications.
- Familiarity with GE Healthcare ViewPoint Ultrasound IT products.
- Cardiovascular, Women’s Health and Vascular Ultrasound clinical application experience and/or product knowledge
- Needs to have clinical setting Viewpoint experience
- Familiarity with Clinical workflow, DICOM SR files.
- Basic computer skills (Word, Excel, PowerPoint).
- Exhibits organizational and time management skills necessary to work on multiple tasks in parallel
- Strong documentation skills to detail customer interaction, problem definition, troubleshooting and issue resolution
- Excellent troubleshooting skills with the ability to resolve complex clinical problems
- Strong verbal and written communication skills necessary to work with customers, vendors, and other teams
- Critical thinking, logical and analytical skills
- Proven ability to work both independently and with a team, as well as follow direction from management
- The successful applicant must comply with GEHC’s standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
- Unrestricted work authorization in the US without sponsorship.
- Willingness to submit to and pass a drug test and educational employment and criminal background checks.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Desired Characteristics
- At least 3 years of Clinical support experience including troubleshooting hardware, networking, Client\Server OS and Peripherals.
- Windows OS, Security and Shares. MCSE preferred.
- Excellent written/verbal communication skills, including the ability to easily convey concepts to peers, customers, and employees
- Prior experience within GE - ViewPoint, OB/GYN/Cardiac/ Vascular reporting application
- General IT background with ability to consult on infrastructure needs of prospective clients.
- Microsoft Terminal Server / Citrix experience
- Experience with workflow in a hospital system.
- Prior PACS and HIS experience or familiarity.
- Working knowledge of the DICOM standard and Ultrasound Systems preferred.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
#LI-ML2
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No