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Scale Army via Ashby

Executive Assistant

EgyptArgentinaEthiopiaSouth AfricaNigeria Level not stated
still open verified 4h ago posted 3d ago seen just now
Apply at jobs.ashbyhq.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 4h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 3d ago

The date the source published, not the day we noticed it (2026-09-28). Last seen at its source just now.

We have tracked this listing since 28 Sep 2026 (3 days). The employer's own board has carried it every time we have read it, most recently just now.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

Egypt, Argentina, Ethiopia, South Africa, Nigeria

The description agrees: it names LATAM, Africa, Eastern Europe.

What the ad says
…role is open to candidates based in LATAM, Africa, and Eastern Europe…

Pay not stated

Similar roles pay $1,300–2,262/mo

Middle 50% of 12 listings that do state pay — Operations · all levels · Argentina · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

CRM

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

 

Our client is an established insurance agency with a long-standing presence in its market and an 18-person team. The agency manages a high volume of leads, client activity, and internal operations across several systems and is looking to bring on its first dedicated remote Executive Assistant to support the agency owner directly.

Role Overview

The Executive Assistant will help the agency owner stay organized, responsive, and focused on the highest-value priorities across the business. The role will initially focus on email management, calendar coordination, administrative follow-up, and manual reporting, with responsibilities expanding as the Executive Assistant becomes familiar with the agency’s operations and systems.

This role is suited to a proactive, highly organized professional who can work independently, handle sensitive information with discretion, and create structure across a busy executive’s day-to-day responsibilities.

Location

Fully Remote | 9:00 AM - 5:00 PM EST

Key Responsibilities

Executive & Administrative Support

  • Manage and organize the agency owner’s inbox, including sorting messages, flagging priorities, drafting responses, and ensuring important items do not get missed.

  • Coordinate calendar scheduling, meeting reminders, rescheduling, and day-to-day administrative needs.

  • Prepare meeting notes, action items, and follow-up communications as needed.

  • Maintain a clear tracker of open tasks, priorities, deadlines, and pending decisions.

  • Support ad hoc administrative projects, file organization, and internal documentation as needs arise.

Reporting & Data Organization

  • Prepare recurring manual reports using information from internal systems and lead-management platforms.

  • Organize relevant data into clear, easy-to-review summaries for the agency owner.

  • Track information related to lead activity, follow-up status, appointments, and other operational metrics as directed.

  • Identify overdue tasks, missing follow-ups, or reporting inconsistencies that require attention.

  • Maintain accurate spreadsheets, trackers, and documentation.

Systems & Operational Support

  • Learn and support workflows across Ricochet CRM, Allstate Lead Manager, AgencyZoom, LeadSwami, and lead-vendor tools.

  • Assist with basic CRM hygiene, task tracking, data updates, and workflow organization within the access provided.

  • Document recurring processes and create simple SOPs as the agency’s needs become clearer.

  • Gradually take on additional operational projects, including support with recruiting-related review through Ideal Traits.

Proactive Support & Communication

  • Anticipate needs, provide clear updates, and follow through on tasks without requiring constant direction.

  • Surface items requiring the agency owner’s attention before they get lost in day-to-day activities.

  • Build trust over time by becoming a dependable extension of the agency owner and leadership team.

Qualifications

Experience

  • 3+ years of experience as an Executive Assistant, Administrative Assistant, Operations Coordinator, or similar support role.

  • Experience supporting an executive, founder, or fast-paced leadership team.

  • Experience preparing reports, managing spreadsheets, and organizing information from multiple systems.

  • Experience in insurance, financial services, sales operations, or a lead-driven environment is a plus.

Skills

  • Excellent calendar, inbox, task, and document-management skills.

  • Proficiency with Google Workspace or Microsoft Office, including Gmail/Outlook, Calendar, Excel/Google Sheets, and Docs.

  • Ability to quickly learn new CRM, reporting, and workflow platforms.

  • Strong attention to detail and ability to handle sensitive information professionally.

  • Strong organizational skills with the ability to take ownership and work independently in a fast-paced environment.

  • Patient and adaptable approach when supporting a leader who is beginning to delegate additional responsibilities.

  • Strong problem-solving instincts and judgment regarding when an issue needs to be escalated or flagged.

  • Interest in expanding responsibilities as the agency’s operational needs grow.

What Success Looks Like

  • The agency owner has a well-managed inbox, calendar, and clear visibility into daily priorities.

  • Recurring reports and administrative tasks are completed accurately and on time.

  • Important follow-ups, tasks, and action items are organized and less likely to fall through the cracks.

  • Internal systems, files, and processes become more structured over time.

  • The Executive Assistant becomes a trusted, long-term operational partner to the agency owner.

Opportunity

The Executive Assistant will join an established and growing insurance agency in a highly trusted support role. The position provides direct exposure to the agency owner and multiple areas of the business, with the opportunity to expand responsibilities over time across executive support, reporting, operations, and recruiting coordination.

Application Process:

To be considered for this role these steps need to be followed:

  • Fill in the application form

  • Record a video showcasing your skill sets

Apply at jobs.ashbyhq.com