Platform Site Reliability Engineer
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3d ago
The date the source published, not the day we noticed it (2026-09-28). Last seen at its source 2h ago.
We have tracked this listing since 28 Sep 2026 (2 days). The employer's own board has carried it every time we have read it, most recently 2 hours ago.
Is it remote?
Remote - US Only
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
United States
The description agrees: it names United States.
What the ad says
…Location : Remote - US Only…
Pay
$165k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
greenhouse employer's own board first seen 2d ago · last seen 2h ago
The listing
About First Due
First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations.
Job Title: Platform Site Reliability Engineer
Location: Remote - US Only
Country: United States
Department: Engineering
Reports To: Director, Platform Engineering
Position Type: Full-Time
Salary: $165,000 + Bonus
Job Summary:
First Due is seeking a highly motivated Platform Site Reliability Engineer (SRE) / DevOps Engineer to help build, scale, and maintain the infrastructure, deployment pipelines, and operational systems that power our platform. This individual contributor role is responsible for improving system reliability, performance, security, deployment processes, and scalability while partnering closely with Engineering, Product, and Security teams.
The ideal candidate is passionate about automation, operational excellence, cloud infrastructure, software development and deployment processes, observability, and continuous improvement. They thrive in fast-paced environments and enjoy solving complex technical challenges that directly impact customers and business outcomes.
This candidate will be an excellent fit if they are not afraid to drive consensus on standards, develop the golden path, and partner with senior engineering leadership to influence or mandate others to adopt the standards.
Key Responsibilities:
Infrastructure & Platform Engineering
- Design, implement, and maintain scalable, secure, and highly available cloud infrastructure.
- Build and manage infrastructure-as-code solutions to support repeatable and reliable deployments.
- Continuously improve platform reliability, resiliency, scalability, and performance.
- Partner with engineering teams to ensure services are designed and operated with reliability and observability in mind.
- Support disaster recovery, backup, and business continuity initiatives.
DevOps & Automation
- Design, implement, and maintain CI/CD pipelines to enable efficient and reliable software delivery.
- Automate manual operational tasks and improve deployment processes across environments.
- Partner with engineering teams to streamline development workflows and reduce operational overhead.
- Improve release management practices and deployment strategies.
- Champion DevOps best practices across the organization.
Reliability & Operations
- Monitor production systems and proactively identify opportunities to improve availability and performance.
- Participate in incident response, troubleshooting, root cause analysis, and post-incident reviews.
- Develop and maintain monitoring, alerting, logging, and observability solutions.
- Help define and monitor service-level objectives (SLOs), service-level indicators (SLIs), and reliability metrics.
- Support on-call rotations and assist with critical production incidents when necessary.
Security & Compliance
- Partner with Security and Engineering teams to implement and maintain secure infrastructure practices.
- Support vulnerability remediation, patch management, access controls, and security monitoring.
- Assist with compliance initiatives and infrastructure controls.
- Ensure systems adhere to security, privacy, and operational best practices.
Collaboration & Continuous Improvement
- Work closely with Engineering, Product, QA, and Security teams to support platform initiatives.
- Document infrastructure, operational processes, and technical standards.
- Identify opportunities to improve reliability, efficiency, developer experience, and operational excellence.
- Contribute to technical discussions, architectural reviews, and long-term platform strategy.
Qualifications:
- 5+ years of experience in Site Reliability Engineering, DevOps, Cloud Infrastructure, Platform Engineering, or a related role.
- Strong experience managing and supporting production cloud environments.
- Experience building and maintaining CI/CD pipelines and deployment automation.
- Strong understanding of infrastructure-as-code principles and tooling.
- Experience troubleshooting production systems and resolving complex operational issues.
- Knowledge of networking, security, scalability, and high-availability architectures.
- Strong scripting or automation experience using languages such as Python, Bash, PowerShell, or similar.
- Experience working closely with software engineering teams throughout the software development lifecycle.
- Strong analytical, problem-solving, and communication skills.
- Ability to balance operational stability with delivery speed and business priorities.